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Food & Beverage Team Leader

Job details
Posting date: 22 April 2024
Salary: £23,205 per year
Hours: Full time
Closing date: 05 May 2024
Location: SO24 0LA
Remote working: On-site only
Company: National Trust
Job type: Permanent
Job reference: IRC151337

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Summary

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Leader to join us at Hinton Ampner.

Because we're in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: 1950 hours per year, equivalent to 37.5 hours per week (5 days out of 7 including weekends and Bank Holidays). Typically between, 9.00am - 6.00pm. Rolling 3 week pattern of 5 days, 5 days and 4 days allowing 1 weekend off in every 3.

Salary: £23,205 per annum

Duration: Permanent

Interview date: 6th & 9th May 2024

Potential start date: ASAP

What it's like to work here
Reporting to the Food & Beverage Manager, you'll work with the team at Hinton Ampner. We're bigger than you think, so adaptability is key.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

What you'll be doing
As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.

You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Please also read the full role profile, available on our website.

Who we're looking for
No experience is needed, but we’d love to hear from you if you’re:

• Friendly and adaptable, with a positive ‘can-do’ approach.

• Enthusiastic and willing to learn.

• A people person, who cares about communicating well and giving great service.

• Aware of health and safety compliance.

• A problem solver, who can lead and support a team every day.

The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Tax-free childcare scheme
Rental deposit loan scheme
Season ticket loan
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places

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