Assistant Director of Information - Service Improvement and PMO
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £70,417 - £81,138 per annum |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | Knowsley, L36 3SD |
| Company: | St Helens and Knowsley Teaching Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 6201063/409-S6201063 |
Summary
A Vacancy at Mersey and West Lancashire Teaching Hospitals NHS Trust.
We are currently seeking an Assistant Director of Information – Service Improvement and PMO to join our dynamic team at Mersey and West Lancashire Teaching Hospital (recently merging of Southport and Ormskirk & St Helens and Knowlsey Teaching Hospitals) where culture and leadership are paramount. We foster an inclusive and collaborative environment that values innovation, encourages personal growth, and recognises exceptional leadership. As a forward-thinking organisation, we prioritise the well-being and development of our employees, providing them with opportunities to thrive and make a meaningful impact. If you are seeking a workplace that celebrates diversity, embraces teamwork, and offers outstanding leadership support, we invite you to apply and become an integral part of our success story.
Please note, this recruitment process will involve an assessment centre.
The assessment centre will be held on Thursday 30th May 2024.
As Assistant Director of Information, you will provide Service Improvement leadership to the Trust, to lead on the delivery of an effective programme of change, including process and improvement initiatives, supporting clinicians, managers, and staff to deliver sustainable organisation wide change,
sharing the objective with the Deputy Director of Information for the overall Service Improvement delivery of the Trust.
The post holder will keep up the pace with evolving improvement practices, technologies, and industry trends by aligning the Improvement vision with the trust strategy and implementing sustainable change.
To achieve this, the post holder will be expected to collaborate with Digital, Information and Finance staff to meet business requirements and to ensure the effective delivery of overall aims and programmes of work and responsibilities.
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
• CARE that is evidence based, high quality and compassionate
• SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
KEY DUTIES
• Effectively lead the team that provide a range of services across the department.
• Ensure all staff managed receives individual appraisals in line with Trust policy, including formulation of personal development plans (PDPs), and that identified training and personal development are progressed.
• To agree with the Deputy Director of Information the annual budget for the teams and ensure that resources agreed are applied in the most efficient way to deliver a value for money service within the allocated resource.
• To ensure the Trust complies with all local and national requirements for the provision of improvement and PMO information.
• To ensure that all data reported undertaken within the Trust is delivered to the required quality and timeframes.
• To develop and implement operational and strategic service improvement and PMO plans for the Trusts functions ensuring that these Improvement plans are aligned to the delivery of the Trusts objectives.
• Ensure that all directions from internal and external audits are applied within the teams.
• To liaise with colleagues throughout the Trust on all issues associated with Service improvement and PMO provision and interpretation.
• To actively maintain own levels of knowledge and skills in relation to latest Service Improvement and PMO.
• To deliver presentations to internal and external bodies on Service Improvement and PMO issue’s needs, provisions process, procedures, requirements, and practices.
• To provide direction to the teams on judgements around complex Improvement and PMO issues.
• To lead the activities of the Service Improvement and PMO function to meet all internal and external information deadlines.
• Develop, have ratified, and implement policies and procedures within the organisation that ensure national improvement standards are met and best practice complied with for Service Improvement and PMO.
• To develop and implement Improvement training programmes for staff to ensure that all Trust operatives have the appropriate knowledge and skills appropriate to their roles.
• Ensure all local, NHSE and national data returns in line with requirements and timeframes.
• Responsible for health and safety issues within the department.
• Responsible for ensuring all Trust property and equipment is secure.
• Ensure processes are documented, regularly reviewed, and maintained, and that appropriate staff are informed of changes affecting Improvement and PMO provision, to ensure continuity of service.
• Liaise with clinical and directorate staff to ensure the most appropriate data collection systems and documentation are in place to support the Improvement and PMO processes.
• attend local, regional, and national meetings pertaining to Service Improvement and PMO issues as necessary.
• Raise awareness of Improvement and PMO progress and issues through presentations to clinicians, Executives, managers, and all new members of staff.
• Maintain a close relationship with the Digital Team to ensure reporting, Improvement and PMO functions can be delivered through the appropriate systems.
• Develop approaches which ensure that informational capture, treatment, and analysis support the maximisation of PbR income for the Trust.
• Support the business planning process.
• To coordinate activities in supporting care groups to achieve improvement plans and projects.
• Work closely with Finance colleagues to align financial and activity information appropriately in support of the Trusts business principles.
• Lead and direct others within the Department on ad hoc projects and developments.
• Participate in staff appraisal and sustain and improve individual performance using development opportunities provided by the Trust.
• Develop appropriate performance measures to reflect the work of the function, highlighting any areas of concern.
• Use Microsoft Office applications.
• Ensure staff comply with Health and Safety Policies.
• Attend local mandatory training and ensure staff receive updates in line with Trust policies.
• Ensure own Health and Safety and that of others.
• Maintain the confidentiality and integrity of electronic data in line with the requirements of the Data Protection Act and Caldicott.
• Maintain confidentiality of all patient information according to local guidelines
This advert closes on Sunday 12 May 2024
We are currently seeking an Assistant Director of Information – Service Improvement and PMO to join our dynamic team at Mersey and West Lancashire Teaching Hospital (recently merging of Southport and Ormskirk & St Helens and Knowlsey Teaching Hospitals) where culture and leadership are paramount. We foster an inclusive and collaborative environment that values innovation, encourages personal growth, and recognises exceptional leadership. As a forward-thinking organisation, we prioritise the well-being and development of our employees, providing them with opportunities to thrive and make a meaningful impact. If you are seeking a workplace that celebrates diversity, embraces teamwork, and offers outstanding leadership support, we invite you to apply and become an integral part of our success story.
Please note, this recruitment process will involve an assessment centre.
The assessment centre will be held on Thursday 30th May 2024.
As Assistant Director of Information, you will provide Service Improvement leadership to the Trust, to lead on the delivery of an effective programme of change, including process and improvement initiatives, supporting clinicians, managers, and staff to deliver sustainable organisation wide change,
sharing the objective with the Deputy Director of Information for the overall Service Improvement delivery of the Trust.
The post holder will keep up the pace with evolving improvement practices, technologies, and industry trends by aligning the Improvement vision with the trust strategy and implementing sustainable change.
To achieve this, the post holder will be expected to collaborate with Digital, Information and Finance staff to meet business requirements and to ensure the effective delivery of overall aims and programmes of work and responsibilities.
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
• CARE that is evidence based, high quality and compassionate
• SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
KEY DUTIES
• Effectively lead the team that provide a range of services across the department.
• Ensure all staff managed receives individual appraisals in line with Trust policy, including formulation of personal development plans (PDPs), and that identified training and personal development are progressed.
• To agree with the Deputy Director of Information the annual budget for the teams and ensure that resources agreed are applied in the most efficient way to deliver a value for money service within the allocated resource.
• To ensure the Trust complies with all local and national requirements for the provision of improvement and PMO information.
• To ensure that all data reported undertaken within the Trust is delivered to the required quality and timeframes.
• To develop and implement operational and strategic service improvement and PMO plans for the Trusts functions ensuring that these Improvement plans are aligned to the delivery of the Trusts objectives.
• Ensure that all directions from internal and external audits are applied within the teams.
• To liaise with colleagues throughout the Trust on all issues associated with Service improvement and PMO provision and interpretation.
• To actively maintain own levels of knowledge and skills in relation to latest Service Improvement and PMO.
• To deliver presentations to internal and external bodies on Service Improvement and PMO issue’s needs, provisions process, procedures, requirements, and practices.
• To provide direction to the teams on judgements around complex Improvement and PMO issues.
• To lead the activities of the Service Improvement and PMO function to meet all internal and external information deadlines.
• Develop, have ratified, and implement policies and procedures within the organisation that ensure national improvement standards are met and best practice complied with for Service Improvement and PMO.
• To develop and implement Improvement training programmes for staff to ensure that all Trust operatives have the appropriate knowledge and skills appropriate to their roles.
• Ensure all local, NHSE and national data returns in line with requirements and timeframes.
• Responsible for health and safety issues within the department.
• Responsible for ensuring all Trust property and equipment is secure.
• Ensure processes are documented, regularly reviewed, and maintained, and that appropriate staff are informed of changes affecting Improvement and PMO provision, to ensure continuity of service.
• Liaise with clinical and directorate staff to ensure the most appropriate data collection systems and documentation are in place to support the Improvement and PMO processes.
• attend local, regional, and national meetings pertaining to Service Improvement and PMO issues as necessary.
• Raise awareness of Improvement and PMO progress and issues through presentations to clinicians, Executives, managers, and all new members of staff.
• Maintain a close relationship with the Digital Team to ensure reporting, Improvement and PMO functions can be delivered through the appropriate systems.
• Develop approaches which ensure that informational capture, treatment, and analysis support the maximisation of PbR income for the Trust.
• Support the business planning process.
• To coordinate activities in supporting care groups to achieve improvement plans and projects.
• Work closely with Finance colleagues to align financial and activity information appropriately in support of the Trusts business principles.
• Lead and direct others within the Department on ad hoc projects and developments.
• Participate in staff appraisal and sustain and improve individual performance using development opportunities provided by the Trust.
• Develop appropriate performance measures to reflect the work of the function, highlighting any areas of concern.
• Use Microsoft Office applications.
• Ensure staff comply with Health and Safety Policies.
• Attend local mandatory training and ensure staff receive updates in line with Trust policies.
• Ensure own Health and Safety and that of others.
• Maintain the confidentiality and integrity of electronic data in line with the requirements of the Data Protection Act and Caldicott.
• Maintain confidentiality of all patient information according to local guidelines
This advert closes on Sunday 12 May 2024
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