Sales Executive/Account Manager (Remote)
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | £35,000 to £45,000 per year |
| Additional salary information: | + Bonus + Benefits + Career |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | UK |
| Remote working: | Fully remote |
| Company: | Marstep |
| Job type: | Permanent |
| Job reference: | 090533 |
Summary
This is a great opportunity to join a long established and growing Managed Hosting provider, where you will have the opportunity to help shape the continued growth of the business, whilst developing your own career.
We are seeking a Sales Executive/Account Manager to join and work with our existing team to provide excellent service to our existing customers, and introduce the opportunity to new customers.
Responsibilities:
Communicating regularly with existing customers to ensure full satisfaction, whilst seeking opportunities to up-sell additional services that can assist their business
Communicating with new customers before and after a sale
Preparing and presenting professional proposals for customers in-line with their needs and objectives
Handling orders and working with the provisioning team to ensure tasks are fulfilled
Resolving customer complaints and concerns
Handling customer returns, price changes and discounts
Maintaining an in-depth understanding of the company’s products or services
Interpreting service audit results to propose suitable solutions to prospective customers
Managing the sales cycle and all open opportunities to close deals efficiently
Working closely with the business development department to take on warm leads passed to you
Reviewing suitability of prospect data used by the business development department
Attend industry networking events and conferences
Experience:
- Web hosting would of course be a definite plus, however, expertise in a web-related field would also be suitable, such as within digital/web design agencies
- A friendly personality and very confident in communicating with customers and prospects over the phone or email.
- Sales or account management experience
- Some technical knowledge around website hosting, development or technologies would be an advantage, but training will be provided.
We welcome candidates who do not tick all of the boxes above but are motivated and willing to learn. A can-do attitude and customer focus is essential. We are a small company and there is considerable scope for learning, development and ownership.
We are a remote-first and independently owned hosting company. Our team is based in multiple countries, and we have data centres in the UK and USA
Job Types: Full-time, Permanent
Salary: £34,000 - £45,000 per year
Benefits:
Casual dress
Company events
Subsidised gym membership
Private dental insurance
Private medical insurance
Sick pay
Work from home
Schedule:
Full time 9am-5:30pm
Monday to Friday
Supplemental pay types:
Annual performance bonus
This is a great opportunity to join a long established and growing Managed Hosting provider, where you will have the opportunity to help shape the continued growth of the business, whilst developing your own career.
We are seeking a Sales Executive/Account Manager to join and work with our existing team to provide excellent service to our existing customers, and introduce the opportunity to new customers.
Responsibilities:
Communicating regularly with existing customers to ensure full satisfaction, whilst seeking opportunities to up-sell additional services that can assist their business
Communicating with new customers before and after a sale
Preparing and presenting professional proposals for customers in-line with their needs and objectives
Handling orders and working with the provisioning team to ensure tasks are fulfilled
Resolving customer complaints and concerns
Handling customer returns, price changes and discounts
Maintaining an in-depth understanding of the company’s products or services
Interpreting service audit results to propose suitable solutions to prospective customers
Managing the sales cycle and all open opportunities to close deals efficiently
Working closely with the business development department to take on warm leads passed to you
Reviewing suitability of prospect data used by the business development department
Attend industry networking events and conferences
Experience:
- Web hosting would of course be a definite plus, however, expertise in a web-related field would also be suitable, such as within digital/web design agencies
- A friendly personality and very confident in communicating with customers and prospects over the phone or email.
- Sales or account management experience
- Some technical knowledge around website hosting, development or technologies would be an advantage, but training will be provided.
We welcome candidates who do not tick all of the boxes above but are motivated and willing to learn. A can-do attitude and customer focus is essential. We are a small company and there is considerable scope for learning, development and ownership.
We are a remote-first and independently owned hosting company. Our team is based in multiple countries, and we have data centres in the UK and USA
Job Types: Full-time, Permanent
Salary: £34,000 - £45,000 per year
Benefits:
Casual dress
Company events
Subsidised gym membership
Private dental insurance
Private medical insurance
Sick pay
Work from home
Schedule:
Full time 9am-5:30pm
Monday to Friday
Supplemental pay types:
Annual performance bonus
This is a great opportunity to join a long established and growing Managed Hosting provider, where you will have the opportunity to help shape the continued growth of the business, whilst developing your own career.