Sample Reception Admin
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | £23,439 per year |
| Additional salary information: | Annual Incentive Plan @ 2.5% |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | M28 0GP |
| Remote working: | On-site only |
| Company: | Marchwood Scientific Services Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Marchwood are the biggest and fastest growing provider of occupational hygiene testing in the UK.
Our continued growth has created opportunities to expand our Sample Reception Team, so we are looking for conscientious and reliable individuals, who are willing to learn something new (full training provided).
JOB PURPOSE STATEMENT
To receive, unpack and log customer samples onto the laboratory system, ensuring they are ready for analysis.
JOB ACCOUNTABILITIES AND MAIN DUTIES
• Receive and unpack customer samples on arrival at site, ensuring paperwork is present and legible.
• When necessary, email customers in a professional manner to resolve queries promptly.
• Liaise with laboratory and customer service colleagues to ensure that customer requirements are achievable.
• Log samples onto the system accurately and efficiently.
• Understand and follow the Standard Operating Procedures provided.
• Work as a team, maintaining morale and actively offering help and assistance wherever possible.
SKILLS REQUIRED
• Basic level experience of using Microsoft Office applications.
• Ability to communicate in a professional manner either by phone or email.
• Good eye for detail.
• Ability to prioritise workloads.
Our continued growth has created opportunities to expand our Sample Reception Team, so we are looking for conscientious and reliable individuals, who are willing to learn something new (full training provided).
JOB PURPOSE STATEMENT
To receive, unpack and log customer samples onto the laboratory system, ensuring they are ready for analysis.
JOB ACCOUNTABILITIES AND MAIN DUTIES
• Receive and unpack customer samples on arrival at site, ensuring paperwork is present and legible.
• When necessary, email customers in a professional manner to resolve queries promptly.
• Liaise with laboratory and customer service colleagues to ensure that customer requirements are achievable.
• Log samples onto the system accurately and efficiently.
• Understand and follow the Standard Operating Procedures provided.
• Work as a team, maintaining morale and actively offering help and assistance wherever possible.
SKILLS REQUIRED
• Basic level experience of using Microsoft Office applications.
• Ability to communicate in a professional manner either by phone or email.
• Good eye for detail.
• Ability to prioritise workloads.