Housing Renewal Officer
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | £30,825 to £34,834 per year |
| Hours: | Full time |
| Closing date: | 03 May 2024 |
| Location: | OL13 0BB |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Rossendale Borough Council |
| Job type: | Permanent |
| Job reference: | RG1006 |
Summary
The role
We are currently looking to appoint a Housing Renewal Officer. The role will assist in the delivery of the Disabled Facilities Adaptation Service to both private sector and social housing properties by undertaking site visits, inspections and supervision, liaising with customers, contractors and members of the Planning, Building Control, Occupational Therapy Team and Social Services Department.
Qualifications
HNC – Construction and the Built Environment – (working towards or equivalent)
Duties and responsibilities
- Managing your own Disabled Facilities Grants caseload from initial referral through to completion and to co-ordinate input from all relevant Departments and outside agencies. Provide clear and precise guidance for individual grant applicants to avoid any misunderstandings. To ensure that customers are provided with realistic expectations during initial contacts and are kept well informed of progress as adaptations are progressed
- Liaise with contractors and external surveyors to achieve an outcome that meets the recommendation of the Occupational Therapists while ensuring best value for the grant budget
- Ensuring all legislation and policies relating to delivery of grant is adhered in a timely and efficient manner, as may be required in line with service and statutory legal guidelines.
- Preparing reports, statements, correspondence, briefs, plans, statistics and any other processes necessary for the progression of complex cases
- Develop close and effective relationships with key external organisations
- Ensure that the current DFG database is up-to-date in order to provide statistical data for reports, government returns, freedom of information requests and up to date financial monitoring.
- Provide support and advice to team members particularly on complex cases.
- Maintaining all IT and paper based records relating to Disabled Facilities Adaptations Service and provide reports and Key Performance Information as required.
- Consult and engage with appropriate stakeholders to influence developments in policy and to ensure the effective implementation within service areas of corporately agreed policies and procedures
- Support the Housing Services Team by undertaking site visits and inspections and with technical insight / knowledge across the range of housing functions
- Actively co-operate with colleagues on cross-cutting corporate projects, initiatives or areas of activity on behalf of the Council as a whole
Person Specification
- Experience of managing projects and workloads, ensuring successful team working and the satisfactory completion of tasks within an agreed timescale
- Working knowledge of the relevant statutory and regulatory standards relating to the operation of the Disabled Facilities Grants. (DFG)
- Experience of delivering adaptations for disabled people/specifying/costing and supervising building works
- Excellent customer service skills
- Ability to accurately draft documents
- Good communication skills, both orally and written
- Ability to work on own initiative and make decisions within pre-determined guidelines
- A people person who can show empathy when dealing with elderly and vulnerable members of the public
- Ability to work under pressure
- Must be able to work flexibly as part of a team and to meet the needs of the organisation.
- Excellent IT skills with good working knowledge of Microsoft Office
- Ability and willingness to demonstrate the council’s values and behaviours
- Full current driving licence and access to a vehicle for work purposes
Benefits
• Flexible working
• Family friendly policies
• On-site free parking
• Up to 31 days' annual leave
• Option to purchase additional leave
• Salary sacrifice cycle to work scheme
• Savings and loan scheme
• Discounted gym membership
• Generous pension scheme
• Additional voluntary contribution to AVC
• Staff reward scheme
• Employee Assistance Programme
• Employee forums (Your Voice, Health & Wellbeing)
General Statement
The information contained in this job description is provided to assist employees joining the council to understand and appreciate the work content of their post and the role they will play in the organisation. However, the following point should be noted:
• Whilst every endeavour has been made to outline all the duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Broad headings, therefore, may have been used, in which case all the usual associated routines are naturally included in the job description.
How to apply
Download and complete the application form at https://www.rossendale.gov.uk/jobs
Application forms should be returned to: recruitment@rossendalebc.gov.uk OR
Rossendale Borough Council, People & Policy, The Business Centre, Futures Park, Bacup, Lancashire, OL13 0BB
Alternatively, email your name and address, quoting reference number RG1006 to recruitment@rossendalebc.gov.uk or telephone People and Policy on 01706 252513.
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you will need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• If you consider yourself to be disabled or if you have a long-term health condition.
Closing Date – Friday 3rd May 2024 at 10am
Interview Date – Week commencing 13th May 2024
Please note we do not accept CV's
We are currently looking to appoint a Housing Renewal Officer. The role will assist in the delivery of the Disabled Facilities Adaptation Service to both private sector and social housing properties by undertaking site visits, inspections and supervision, liaising with customers, contractors and members of the Planning, Building Control, Occupational Therapy Team and Social Services Department.
Qualifications
HNC – Construction and the Built Environment – (working towards or equivalent)
Duties and responsibilities
- Managing your own Disabled Facilities Grants caseload from initial referral through to completion and to co-ordinate input from all relevant Departments and outside agencies. Provide clear and precise guidance for individual grant applicants to avoid any misunderstandings. To ensure that customers are provided with realistic expectations during initial contacts and are kept well informed of progress as adaptations are progressed
- Liaise with contractors and external surveyors to achieve an outcome that meets the recommendation of the Occupational Therapists while ensuring best value for the grant budget
- Ensuring all legislation and policies relating to delivery of grant is adhered in a timely and efficient manner, as may be required in line with service and statutory legal guidelines.
- Preparing reports, statements, correspondence, briefs, plans, statistics and any other processes necessary for the progression of complex cases
- Develop close and effective relationships with key external organisations
- Ensure that the current DFG database is up-to-date in order to provide statistical data for reports, government returns, freedom of information requests and up to date financial monitoring.
- Provide support and advice to team members particularly on complex cases.
- Maintaining all IT and paper based records relating to Disabled Facilities Adaptations Service and provide reports and Key Performance Information as required.
- Consult and engage with appropriate stakeholders to influence developments in policy and to ensure the effective implementation within service areas of corporately agreed policies and procedures
- Support the Housing Services Team by undertaking site visits and inspections and with technical insight / knowledge across the range of housing functions
- Actively co-operate with colleagues on cross-cutting corporate projects, initiatives or areas of activity on behalf of the Council as a whole
Person Specification
- Experience of managing projects and workloads, ensuring successful team working and the satisfactory completion of tasks within an agreed timescale
- Working knowledge of the relevant statutory and regulatory standards relating to the operation of the Disabled Facilities Grants. (DFG)
- Experience of delivering adaptations for disabled people/specifying/costing and supervising building works
- Excellent customer service skills
- Ability to accurately draft documents
- Good communication skills, both orally and written
- Ability to work on own initiative and make decisions within pre-determined guidelines
- A people person who can show empathy when dealing with elderly and vulnerable members of the public
- Ability to work under pressure
- Must be able to work flexibly as part of a team and to meet the needs of the organisation.
- Excellent IT skills with good working knowledge of Microsoft Office
- Ability and willingness to demonstrate the council’s values and behaviours
- Full current driving licence and access to a vehicle for work purposes
Benefits
• Flexible working
• Family friendly policies
• On-site free parking
• Up to 31 days' annual leave
• Option to purchase additional leave
• Salary sacrifice cycle to work scheme
• Savings and loan scheme
• Discounted gym membership
• Generous pension scheme
• Additional voluntary contribution to AVC
• Staff reward scheme
• Employee Assistance Programme
• Employee forums (Your Voice, Health & Wellbeing)
General Statement
The information contained in this job description is provided to assist employees joining the council to understand and appreciate the work content of their post and the role they will play in the organisation. However, the following point should be noted:
• Whilst every endeavour has been made to outline all the duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Broad headings, therefore, may have been used, in which case all the usual associated routines are naturally included in the job description.
How to apply
Download and complete the application form at https://www.rossendale.gov.uk/jobs
Application forms should be returned to: recruitment@rossendalebc.gov.uk OR
Rossendale Borough Council, People & Policy, The Business Centre, Futures Park, Bacup, Lancashire, OL13 0BB
Alternatively, email your name and address, quoting reference number RG1006 to recruitment@rossendalebc.gov.uk or telephone People and Policy on 01706 252513.
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you will need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• If you consider yourself to be disabled or if you have a long-term health condition.
Closing Date – Friday 3rd May 2024 at 10am
Interview Date – Week commencing 13th May 2024
Please note we do not accept CV's
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.