Housing Service Lead
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £22 to £24 per hour |
| Hours: | Full time |
| Closing date: | 18 May 2024 |
| Location: | Canterbury, Kent, CT1 2LB |
| Company: | Service Care Solutions |
| Job type: | Contract |
| Job reference: | BBBH114059_1713445636 |
Summary
Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.
The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.
The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:
- Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
- Ensure service user support and safety plans are up-to-date and tailored to individual needs.
- Ensure team compliance with financial standards on voids, arrears, and re-lets.
- Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
- Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
- Lead team by example, upholding organizational values, and setting clear objectives to deliver priorities.
- Own and set direction for the team to achieve organizational and local goals.
- Communicate organizational messages effectively through regular team meetings.
- Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
- Recognize and reward positive behaviors and encourage innovation among direct reports.
- Responsible for at least one support contract with budgets ranging from £200k to £1.5 million.
- Oversee units ranging from 25 to 150, depending on service user needs.
- Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
- Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
- Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.
The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.
The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.
How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.
The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.
The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:
- Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
- Ensure service user support and safety plans are up-to-date and tailored to individual needs.
- Ensure team compliance with financial standards on voids, arrears, and re-lets.
- Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
- Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
- Lead team by example, upholding organizational values, and setting clear objectives to deliver priorities.
- Own and set direction for the team to achieve organizational and local goals.
- Communicate organizational messages effectively through regular team meetings.
- Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
- Recognize and reward positive behaviors and encourage innovation among direct reports.
- Responsible for at least one support contract with budgets ranging from £200k to £1.5 million.
- Oversee units ranging from 25 to 150, depending on service user needs.
- Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
- Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
- Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.
The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.
The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.
How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!