CCTV Operator - Days & Nights - 4 on 4 off
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £15.24 per hour |
| Additional salary information: | 15.24 - 15.24 |
| Hours: | Full time |
| Closing date: | 16 May 2024 |
| Location: | East London, E15 2GW |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | APR20247790 |
Summary
An exciting opportunity for a CCTV Control Room Operator who will provide a safe and secure environment for all staff, tenants, visitors and contractors, following instructions from Supervisors and designated Shift Manager.
This site is located at the north of Queen Elizabeth Olympic Park and provides over one million sq. ft of space for creatives and digital companies. The technology and innovation campus encompasses a community of over 4,500 people working across academic institutions, corporate and a wide range of start-ups.
Information:
Position: CCTV Control Room Operator
Location: Hackney / Stratford
Pay Rate: £15.24 per hour
Hours: Average 42 hours per week
Shifts: 4 on 4 off – Days, nights & weekends
Job Requirements:
SIA Door Supervisor & CCTV Licence is required.
Security experience is required of at least 1 year.
CCTV / Control Room / Supervisor experience required of at least 1 year.
Excellent customer service and attention to detail skills
Proactive, adaptable, & strong IT (Word, Outlook & Excel) and telephony skills
Strong incident report and writing skills.
Problem solving and prioritisation skills.
First Aid qualification, Banksman, Fire Marshall & IOSH is a bonus.
Be confident you are able to undertake 100% of all specific duties.
Be able to provide all the documentation and vetting information requested.
Job Responsibilities:
Providing service excellence to all - to staff, students, tenants, and visitors - who attend the campus.
Able to lead with a service excellence approach to all in line with the site assignment instructions and standard operating procedures.
Monitor CCTV for any suspicious activity and deploy Security Officers (SO) accordingly.
Overseeing fire alarm activations (must be confident in fire marshal duties as well as operating fire panels) and assisting with fire evacuations.
Manage all electronic documentation and systems, including E-DOB, Genetec, DataStation, Everbridge, SharePoint and Locale.
Operate the access control system by printing / activating / deactivating access passes.
Ensure incident reports are completed to a high level, including timings, names, titles, details, CCTV stills, BWC stills, statements and witness statements.
Responding to emergency situations and incidents and assisting with last minute requests
Update and assist with electronic security systems.
Oversee the deployment timetable ensuring Officers are deployed to their correct tasking or to areas of concern / respond to suspicious activity.
Complete all paperwork accurately and neatly, forwarding to the appropriate personnel as required
Ensure incident reports are completed to a high level, including timings, names, titles, details, CCTV stills, BWC stills, statements and witness statements
All control room-based documents, folders and registers are maintained in a neat, tidy and up to date manner
CCTV Op reports to the Senior CCTV Operator and their Shift Manager. Also acts on instructions received from the head of security, security contracts manager and wider DSM.
Assisting the Shift Managers with access control taskings or creating / activating access passes
Monitor on CCTV all incidents or security issues (if able to do so) and liaise with the Security Shift Manager.
Make a positive personal impact at all times, be seen at the forefront of good practice.
To take all reasonable and required measures to protect venue.
To convey a smart, well-groomed appearance in approved issued uniform displaying a professional and approachable image.
To portray a friendly, professional, and courteous demeanour always, using open and appropriate body language to all staff, students, visitors, and colleagues.
Patrolling the campus (internal & external), event support, first aid and fire marshal responders and duties of a security officer where required
The above detail is not exhaustive but is designed to provide a general overview of the CCTV Operator role.
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
This site is located at the north of Queen Elizabeth Olympic Park and provides over one million sq. ft of space for creatives and digital companies. The technology and innovation campus encompasses a community of over 4,500 people working across academic institutions, corporate and a wide range of start-ups.
Information:
Position: CCTV Control Room Operator
Location: Hackney / Stratford
Pay Rate: £15.24 per hour
Hours: Average 42 hours per week
Shifts: 4 on 4 off – Days, nights & weekends
Job Requirements:
SIA Door Supervisor & CCTV Licence is required.
Security experience is required of at least 1 year.
CCTV / Control Room / Supervisor experience required of at least 1 year.
Excellent customer service and attention to detail skills
Proactive, adaptable, & strong IT (Word, Outlook & Excel) and telephony skills
Strong incident report and writing skills.
Problem solving and prioritisation skills.
First Aid qualification, Banksman, Fire Marshall & IOSH is a bonus.
Be confident you are able to undertake 100% of all specific duties.
Be able to provide all the documentation and vetting information requested.
Job Responsibilities:
Providing service excellence to all - to staff, students, tenants, and visitors - who attend the campus.
Able to lead with a service excellence approach to all in line with the site assignment instructions and standard operating procedures.
Monitor CCTV for any suspicious activity and deploy Security Officers (SO) accordingly.
Overseeing fire alarm activations (must be confident in fire marshal duties as well as operating fire panels) and assisting with fire evacuations.
Manage all electronic documentation and systems, including E-DOB, Genetec, DataStation, Everbridge, SharePoint and Locale.
Operate the access control system by printing / activating / deactivating access passes.
Ensure incident reports are completed to a high level, including timings, names, titles, details, CCTV stills, BWC stills, statements and witness statements.
Responding to emergency situations and incidents and assisting with last minute requests
Update and assist with electronic security systems.
Oversee the deployment timetable ensuring Officers are deployed to their correct tasking or to areas of concern / respond to suspicious activity.
Complete all paperwork accurately and neatly, forwarding to the appropriate personnel as required
Ensure incident reports are completed to a high level, including timings, names, titles, details, CCTV stills, BWC stills, statements and witness statements
All control room-based documents, folders and registers are maintained in a neat, tidy and up to date manner
CCTV Op reports to the Senior CCTV Operator and their Shift Manager. Also acts on instructions received from the head of security, security contracts manager and wider DSM.
Assisting the Shift Managers with access control taskings or creating / activating access passes
Monitor on CCTV all incidents or security issues (if able to do so) and liaise with the Security Shift Manager.
Make a positive personal impact at all times, be seen at the forefront of good practice.
To take all reasonable and required measures to protect venue.
To convey a smart, well-groomed appearance in approved issued uniform displaying a professional and approachable image.
To portray a friendly, professional, and courteous demeanour always, using open and appropriate body language to all staff, students, visitors, and colleagues.
Patrolling the campus (internal & external), event support, first aid and fire marshal responders and duties of a security officer where required
The above detail is not exhaustive but is designed to provide a general overview of the CCTV Operator role.
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.