Booking System (eRS) and Patient Access Support Manager
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £35,392.00 to £42,618.00 per year |
| Additional salary information: | £35392.00 - £42618.00 a year |
| Hours: | Full time |
| Closing date: | 03 May 2024 |
| Location: | Barnstaple, EX31 1SW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C0023-24-0632 |
Summary
For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The Booking System (eRS) and Patient Access Support Manager is responsible for managing and developing the eReferral System for the Trust and providing expert knowledge of the system and referral processes. The role includes developing and ensuring appropriate policies are in place to deliver, monitor and report compliance against referral or wait time targets. The role includes close working with Devon Referral Support Services and external referrers (e.g GPs) to ensure referral processes are optimised. The role also supports the Head of Patient Access and the Deputy Head of Patient Access with a variety of patient access projects. Principle Duties include: Build effective networks with all staff that you are required to work with whether they are clinical, managerial or administrative. Support and advice with internal processes, performance improvement and project working groups within the Trust. Successfully deliver formal training sessions to large groups of staff in a formal training environment or in the workplace. Successfully communicate policies, processes and current performance measures to all appropriate clinical and non-clinical staff at meetings. Represent the Trust at internal and local health community meetings as required to facilitate the above duties. Represent and promote a positive image of the Trust both internally and externally Working Pattern: 37.5 hours a week, over 5 days (flexible hours) Interview Date: Monday 13th May 2024 For further information please contact: Karen Jones, Head of Patient Access, on 01271 311614 or karenjones7@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.