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86459 - Regional Administration Officer, Yorkshire and the Humber Probation Service, Kirklees

Job details
Posting date: 18 April 2024
Salary: £22,096 to £24,718 per year
Hours: Full time
Closing date: 16 May 2024
Location: Huddersfield, West Yorkshire
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ministry of Justice
Job type: Permanent
Job reference: 86459

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Summary

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

This role is based within Corporate Services and the successful applicant may be required to undertake roles both within the Corporate Support Hub and the Management Co-ordination Hub. Initially this role will be based within the Management Co-ordination Hub where you will be responsible for dealing with recruitment, new starters, leavers, staff changes, I.T requests, occupational health referrals, calculating annual leave, reward & recognition, processing HR forms, agency workers and dealing with general enquiries.

The Management Co-ordination Hub is a remote team with staff based in several different offices across the Yorkshire and the Humber region.

This role is to cover the Kirklees area and can be based at any of the office locations outlined on this advert.

Overview of the job

This is a divisional administrative role based in the PS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional PS Division.

The job holder works collaboratively with other team members to provide the whole range of administrative support services required.

The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and
cover during annual leave and sickness absence.

Summary

The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the PS Division. Duties will include:

• Production of documents and reports using computer based systems.
• Maintenance of and contributing to the continuous improvement of administrative systems, processes and workflows to meet Divisional
requirements.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Business Services support
Provide a full range of support services to the PS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include:

• HR
o Absence management recording
o Vetting administration and co-ordination
o Appraisal, reward and recognition recording
o Gift & Hospitality register updating
o Training administration
o Maintaining up to date divisional organisational charts
o Health & Safety administrative support

• ICT
o Change requests processing
o Local information management using established Probation systems
o Quantum point of contact

• Procurement
o I-Proc (requests)

• Other
o Assisting with the design, development and maintenance of computerised and manual records
o To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams
o Assisting with the production of core process maps which detail operational Probation processes as well as Corporate Support processes
o Processing and recording documents in relation to goods and services
o Administering room bookings, meetings and events
o Responding to external and internal telephone enquiries and personal callers
o Hire Car Booking administration
o General Office Administration
o Handling printing requests
o Circulating Alert office notifications as required
o To use keyboard skills to produce and present documentation effectively
o To respond to correspondence and queries as required
o To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines
o To organise and store efficiently paper based information
o To deal with sensitive and confidential data in accordance with data protection requirements
o To work closely with Shared Services to ensure appropriate protocols and procedures are followed

Use communication effectively
• Providing information, feedback and advice
• Influencing and persuading
• Participate in meetings where appropriate
• Using appropriate skills, styles and approaches

Enhance your own performance
• Manage own resources and professional development

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.

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