Trainee Customer Service Administrator
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £22,500 to £23,000 per year |
| Hours: | Full time |
| Closing date: | 18 May 2024 |
| Location: | BT3 9LE |
| Remote working: | On-site only |
| Company: | Marlowe Critical Services |
| Job type: | Permanent |
| Job reference: | 3696119 |
Summary
Are you looking to join a growth business with fantastic opportunities to develop your career? Then apply here and join the No.1 Water Treatment Company!
We are recruiting for a Trainee Customer Services Administrator to Join our Team in Belfast to provide a first class customer service to our external and internal customers.
Responsibilities
Provide customer service and support
Telephone support both external and internal
Ensure all work from the field has the appropriate paperwork, is processed and saved to enable successful closure of the work and invoicing
Ensure the customer receives copies of paperwork they require to ensure their site is compliant
Monitor and upload documentation to customer portals as required.
Requirements
Good verbal and written communication skills
Strong Word and Excel skills
Friendly and efficient phone manner
Team player within own team and larger Customer Service team
Positive attitude
Demonstrate behaviours in line with our company values: Respect, Accountability, Reliability & Integrity.
Benefits
Salary upto £23,000 (Depending on experience)
37.5 hours per week, office based
Access to an online discount website
Annual Pay Review process
General perks, benefits & discount offerings
‘WCS Group of companies are committed to equal opportunities for all people and recognise the value of having diverse teams that represent the communities we serve. We encourage and welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.’
We are recruiting for a Trainee Customer Services Administrator to Join our Team in Belfast to provide a first class customer service to our external and internal customers.
Responsibilities
Provide customer service and support
Telephone support both external and internal
Ensure all work from the field has the appropriate paperwork, is processed and saved to enable successful closure of the work and invoicing
Ensure the customer receives copies of paperwork they require to ensure their site is compliant
Monitor and upload documentation to customer portals as required.
Requirements
Good verbal and written communication skills
Strong Word and Excel skills
Friendly and efficient phone manner
Team player within own team and larger Customer Service team
Positive attitude
Demonstrate behaviours in line with our company values: Respect, Accountability, Reliability & Integrity.
Benefits
Salary upto £23,000 (Depending on experience)
37.5 hours per week, office based
Access to an online discount website
Annual Pay Review process
General perks, benefits & discount offerings
‘WCS Group of companies are committed to equal opportunities for all people and recognise the value of having diverse teams that represent the communities we serve. We encourage and welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.’