Community Centre Assistant (Facilities)
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £14.26 per hour |
| Additional salary information: | 8% pension |
| Hours: | Part time |
| Closing date: | 18 May 2024 |
| Location: | EH8 9ER |
| Remote working: | On-site only |
| Company: | Southside Community Centre Association SCIO |
| Job type: | Temporary |
| Job reference: |
Summary
Overview
Southside Community Centre Association SCIO is seeking to employ up to three postholders in order to support us to grow community use of our centre outwith our core opening hours (Monday to Thursday from 9am until 8:30pm) and Fridays from 9am until 3:30pm).
Currently our centre opens ‘on demand’ outwith our core hours, as such no hours are guaranteed and working will mostly be weekends and evenings. However, there is scope for us to offer hours to undertake some maintenance tasks within the building such as small scale DIY, grounds maintenance, decorating and event set up/take down. Subject to your availability.
Update: We shall be opening every Sunday from around 10:30am until around 3:30pm starting soon. Please note that there is no closing date, we shall review applications as & when they are received.
Major tasks & activities
1. Keeping our building and grounds safe. You will carry out regular walkabouts of our building and grounds to ensure that they are free of hazards and that centre users /. visitors are respecting our building and each other. You will also respond to activations of the buildings fire alarm, panic alarm or intruder alarm. You will be trained to act as a First Aider and Fire Warden. You will liaise with our landlord and their contractors around any urgent or emergency repairs that may be required.
2. Providing excellent customer service. You will provide a warm welcome to centre users / visitors greeting them as they navigate around the centre and grounds, proactively offering advice & support and responding positively to requests for assistance.
3. Promoting our centre to potential let holders. You will provide advice to those making enquiries around booking spaces such as providing a tour of the centre, taking information from them, explaining opening hours & prices.
4. Opening and closing our building. As a keyholder you will be required to work through an opening up sequence and locking up sequence to ensure that the building is secure and safe for use.
5. Ensuring our building & grounds are clean & tidy. You will be required to undertake light spot cleaning as & when required to keep our building and grounds well presented.
6. Preparing spaces for bookings. You will be required to prepare spaces within the centre, such as our café, hall and general purpose rooms are set up to the requirements of those who have booked our spaces. And re-setting the rooms at the end of bookings.
7. Maintaining our building and grounds. You will be required to undertake some basic DIY tasks indoors and outdoors.
Other tasks & activities
Working in a community centre requires a willingness to take on a number of ad hoc small tasks and activities in order to support the smooth running of the centre such as portering work, displaying information on noticeboards, sharing literature & leaflets with centre users.
Person specification
Knowledge and Experience Essential Desirable
Experience of working with a diverse range of community groups
Experience of working within a similar setting
Experience of working in a similar role
Knowledge of safe working practices
Aptitudes, Skills and Qualities
Ability to work on own initiative and be a ‘self starter’
Willing and able to work flexible and unsocial hours
Suitable ICT skills
Excellent written and verbal communication skills
Enjoyment of working with community groups
Able to build strong relationships with centre users
Ability to prioritise workload
Ability to remain clam under pressure
The ability to be flexible and adaptable in performing tasks which are normally outside the job specification but considered commensurate with the role.
Ability to multi task
Southside Community Centre Association SCIO is seeking to employ up to three postholders in order to support us to grow community use of our centre outwith our core opening hours (Monday to Thursday from 9am until 8:30pm) and Fridays from 9am until 3:30pm).
Currently our centre opens ‘on demand’ outwith our core hours, as such no hours are guaranteed and working will mostly be weekends and evenings. However, there is scope for us to offer hours to undertake some maintenance tasks within the building such as small scale DIY, grounds maintenance, decorating and event set up/take down. Subject to your availability.
Update: We shall be opening every Sunday from around 10:30am until around 3:30pm starting soon. Please note that there is no closing date, we shall review applications as & when they are received.
Major tasks & activities
1. Keeping our building and grounds safe. You will carry out regular walkabouts of our building and grounds to ensure that they are free of hazards and that centre users /. visitors are respecting our building and each other. You will also respond to activations of the buildings fire alarm, panic alarm or intruder alarm. You will be trained to act as a First Aider and Fire Warden. You will liaise with our landlord and their contractors around any urgent or emergency repairs that may be required.
2. Providing excellent customer service. You will provide a warm welcome to centre users / visitors greeting them as they navigate around the centre and grounds, proactively offering advice & support and responding positively to requests for assistance.
3. Promoting our centre to potential let holders. You will provide advice to those making enquiries around booking spaces such as providing a tour of the centre, taking information from them, explaining opening hours & prices.
4. Opening and closing our building. As a keyholder you will be required to work through an opening up sequence and locking up sequence to ensure that the building is secure and safe for use.
5. Ensuring our building & grounds are clean & tidy. You will be required to undertake light spot cleaning as & when required to keep our building and grounds well presented.
6. Preparing spaces for bookings. You will be required to prepare spaces within the centre, such as our café, hall and general purpose rooms are set up to the requirements of those who have booked our spaces. And re-setting the rooms at the end of bookings.
7. Maintaining our building and grounds. You will be required to undertake some basic DIY tasks indoors and outdoors.
Other tasks & activities
Working in a community centre requires a willingness to take on a number of ad hoc small tasks and activities in order to support the smooth running of the centre such as portering work, displaying information on noticeboards, sharing literature & leaflets with centre users.
Person specification
Knowledge and Experience Essential Desirable
Experience of working with a diverse range of community groups
Experience of working within a similar setting
Experience of working in a similar role
Knowledge of safe working practices
Aptitudes, Skills and Qualities
Ability to work on own initiative and be a ‘self starter’
Willing and able to work flexible and unsocial hours
Suitable ICT skills
Excellent written and verbal communication skills
Enjoyment of working with community groups
Able to build strong relationships with centre users
Ability to prioritise workload
Ability to remain clam under pressure
The ability to be flexible and adaptable in performing tasks which are normally outside the job specification but considered commensurate with the role.
Ability to multi task