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Support Worker: Crisis Support Drop-In service (Buxton)

Job details
Posting date: 18 April 2024
Salary: £5,103.60 per year, pro rata
Additional salary information: '51.5 hours over 6-week rota. ‘Week on-Week off’
Hours: Part time
Closing date: 06 May 2024
Location: SK17 6LJ
Remote working: On-site only
Company: Derbyshire Mind
Job type: Permanent
Job reference: B0397-24-0007

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Summary

“Caring, calming, compassionate” – Are they words people often use to describe you?

Are you looking for a rewarding new role where you can truly make a BIG difference in your local community?

Could you deliver compassionate person-centred support to people with urgent emotional wellbeing needs, and provide them a non-clinical community-based alternative to A&E?

We are looking to recruit supportive and caring individuals with a passion for helping people in need, to deliver non-clinical mental health and wellbeing support at Derbyshire Mind’s Crisis Support Drop-In service in Buxton!

Derbyshire Mind’s Crisis Support Drop-In services are friendly & supportive non-clinical crisis services for adults who self-define as needing immediate help with their mental health or emotional wellbeing. Located in Buxton, Ripley and Swadlincote, the services offer out-of-hours mental health help, support and signposting in a relaxed and comfortable community environment. The services opens on Friday evenings, Saturday evenings and Sunday afternoons, all year round.

We have an exciting opportunity for enthusiastic and resilient mental health support workers to join our friendly supportive team and to help deliver this vital service to local people. This will include providing support to people who may be experiencing, or may otherwise experience, a mental health crisis. This includes offering a listening ear along with structured support to develop a wellbeing plan and signposting advice.

The Role

Role: Support Worker: Buxton Crisis Support Drop-In service

Hours: Part time: 51.5 hours over 6-week rota. ‘Week on-Week off’

Pay Progression - Following successful completion of Probationary Period salary rises to £22,725.74 Full Time Equivalent, pro rata actual salary £5,253.88 based on role hours.

Contract: Fixed term contract until end of May 2025, with potential for ongoing contract extensions.

Location: Buxton Town Centre

Job Purpose: The Support Worker role is to be a key member of the team delivering the Buxton Crisis Support Drop-In service on Fridays, Saturdays and Sundays, alongside Peer Support Volunteers. Support Workers are responsible for providing on-to-one and group support to attendees in an empathetic, non-judgemental, person-centred manner. Support Workers will also share the role of Shift Leader each week.

Working Pattern: Worked over Friday evenings, Saturday evenings, and Sunday afternoons, on a ‘week on-week off’ basis. (See example rotas included at the end of the Job Description and Person Spec document for more detail on weekly hours) Flexible working required according to the service needs and the need to cover any gaps in the rota. Service runs year-round so the rota will include public holiday working.

Key Roles and Responsibilities:

Following training, Support Workers will be responsible for delivering the Crisis Support Drop-In service to clients who arrive in emotional distress, including active listening without judgement, and assessing, monitoring and supporting individuals on a one-to-one basis and via appropriate group work.

The Support Worker role will also require the post holder to alternate the role of designated ‘Shift Leader’ for that day’s on-shift team. In addition to normal shift responsibilities, this will include, for example, allocating responsibilities to the team over the course of the shift, liaising with on-call teams as necessary, ensuring admin is completed, and leading a team wellbeing check-in at the end of each working shift.

(Please see the Job Description and Person Specification for the full details).

You will achieve this being a caring and resilient team-player who is committed to our values and to supporting individuals in need, with recent experience of working with individuals from wide-ranging diverse backgrounds. Does this sound like you? We would love to hear from you!

You will be line managed by the Crisis Support Drop-In Local Coordinator in Buxton who will support you to act independently with confidence by providing regular supervision meetings, clear mutually agreed objectives, and the scope for you to make the role your own, and help deliver the best service possible.

You will be based in Buxton town centre, where the Crisis Support Drop-In service is delivered. Some travel around Buxton and Derbyshire may be required as part of training/delivering this role. A driving license and access to a car is necessary as the service operates at night times when public transport doesn’t run.

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