Vehicle Workshop Service Administrator
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £17.90 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 17 May 2024 |
| Location: | Belvedere, London, DA17 6BT |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | MPX TCL 0008 9050 / 1 |
Summary
What's involved with this role:
Vehicle Workshop Service Administrator
Reference no: MPX TCL 0008 9050 / 1
Pay rate: £17.90 per hour PAYE
Hours per week: 35 hrs Monday to Friday, 07:00 to 15:00
This opening assignment is for up to 6 months
City: Belvedere, Kent, DA17 6BT
DVLA driving licence (Cat B Manual essential)
CTC clearance required for this role
NB: Police Vacancy - only for candidates with a minimum of 5 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.
The role of Vehicle Workshop Service Administrator sits within the Retained Fleet Services function. The role holder will be required to work as part of a small team at a purpose-built vehicle workshop to provide exceptional service to suppliers and police officers alike.
Key responsibilities:
Maintain covert and specialist fleet within Fleet Services’ specialist workshop by providing efficient administrative support to the Service Reception and Parts departments
Maximise fleet availability by managing vehicle bookings into the workshop, taking calls from customers and finding appropriate appointment times to suit.
Support the Service Reception Manager to maintain the delivery of an effective and efficient service
Assist in reducing vehicle downtime, maximising fleet availability and providing support to operational police officers
Provide assistance with the daily operation of our reception office and stores function dealing with queries, receiving and issues replacement parts and providing excellent customer service, to both internal and external customers
Assist with the delivery of the roadside assistance programme, receiving calls to our Breakdown line from customers and organising the most suitable assistance defective operational vehicles, and monitoring contractor response times
Raise invoices and purchase orders as directed and process to ensure prompt payment for services
Creating job cards to ensure that vehicle defects are effectively transferred to the technicians for diagnosis and repair
Report building and workshop equipment faults to ensure repairs to sensitive and essential equipment takes place in a timely manner
Carry out a range of data entry functions on both Fleet systems and Excel spreadsheets to ensure the provision of accurate daily reports as directed
Assist with completion of weekly management information, providing updates on a range of workshop functions
Working closely with colleagues in the parts department to assist with the receiving and returning of vehicle parts as required
Take responsibility for Personal Development and keep up to date with relevant standards and legislation
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications
DVLA driving licence (Cat B Manual essential)
Minimum of 5 GCSEs (A*- C / 9 - 4) or equivalent with two of them being Maths and English
Knowledge and skills:
Good understanding of Microsoft Office products and specifically, a good working knowledge of MS Office Excel and Outlook
Experience in a vehicle service department or frontline policing environment (desirable)
Effective communication and interpersonal skills, with the ability to communicate and engage with staff and officers at all levels.
Work effectively alone or as part of a team.
Analyse and reviewing data.
Excellent computer skills in MS Office, particularly MS Excel.
Excellent interpersonal skills and a calm disposition when under pressure.
High degree of data input accuracy.
Prioritisation of workload according to conflicting demand.
Good telephone manner
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
NB: Police Vacancy - only for candidates with a minimum of 5 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.
Full Driving licence
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Job Ref: MPX TCL 0008 9050 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.