Ward Clerk
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | £22,383.00 per year |
| Additional salary information: | £22383.00 a year |
| Hours: | Full time |
| Closing date: | 01 May 2024 |
| Location: | Bury St Edmunds, IP33 2QZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9179-24-0316 |
Summary
Please see job description for further details. Communication & Team Working The postholder should: Communicate with patients, relatives, carers and staff using a professional and sensitive manner to respond to a diverse range of enquiries Maintain effective communication with Ward staff, external departments within the Trust and key stakeholders outside the Trust e.g. GP practices, utilising telephone and e-mail as appropriate Answer the telephone in a polite and courteous manner, dealing with enquiries to a satisfactory conclusion or referring to a trained/appropriate member of staff where appropriate Provide reception duties by welcoming patients and visitors to the ward/unit Assist patients and relatives with directions through the hospital and escort to other departments when necessary Collect and deliver items, for example, medication, patient records or equipment within the Trust as requested by clinical staff Ensure the site clinical assistants are given accurate information relating to the bed state of the Ward when requested Where appropriate under Nurse in charge or Doctors instructions to telephone the GP to advise of the patients death in hospital. Attend and participate in ward meetings where appropriate. To assist with providing cover at times of sickness or annual leave.