Emergency Department Clerical Officer | The Shrewsbury and Telford Hospital NHS Trust
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annum/pro rata |
| Hours: | Part time |
| Closing date: | 17 May 2024 |
| Location: | Shrewsbury, SY3 8XQ |
| Company: | Shrewsbury and Telford Hospital NHS Trust |
| Job type: | Permanent |
| Job reference: | 6237955/223-EDO-534-B |
Summary
The Emergency Departments at The Shrewsbury and Telford Hospital NHS Trust provide 24 hour emergency care to the people of Shropshire and Mid Wales. We currently have vacancies at The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford to work within our Emergency Department Reception and Ward Clerk team. You will be part of a group of employees which comprises of medical, nursing and administrative staff who provide a high standard of service to patients and relatives attending the departments.
The successful applicants will need to have experience of delivering a high standard of customer service in a customer facing role; possess good IT skills and remain calm under pressure. A good telephone manner, confidence and a positive way of working is essential.Previous applicants do not need to re-apply.
You will be required to be flexible within the contracted hours in order for the service to be fully covered. Full training will be provided for all candidates.
The working hours will be discussed at interview, however, these will be worked on a 24-hour varied shift pattern, which could include days 8am-8pm, Christmas day, weekends, bank holidaysand night shifts 8pm-8am
The post holder will provide clerical, administrative and information technology support to the Emergency Department in relation to booking in of patients, patients being treated and cared for within the department, including admissions and to provide information for patients, relatives and internal and external agencies, on A&E status.
The post holder may be required to work anywhere in the department to cover short term absence or annual leave.
Cross site working could be required at times.
As an employer, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.
For full duties and responsibilities please refer to the attached document entitled Job Description.
This advert closes on Wednesday 1 May 2024