Rotational Speciality Coordinator Neurology, Stroke and Rehab-2x Posts
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | £25,147.00 to £27,596.00 per year |
| Additional salary information: | £25147.00 - £27596.00 a year |
| Hours: | Full time |
| Closing date: | 01 May 2024 |
| Location: | Worthing/Chichester, PO19 6SE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9279-24-0927 |
Summary
Work without supervision, problem solve and take initiative where required. To act as the first point of contact between Consultants and their team, maintaining good communication with them and other staff in the department, as well as patients and members of the public. Dealing with face-to-face, telephone and email enquiries from patients, relatives, GPs, other departments within the Trust/community and other hospitals in an appropriate, sensitive / diplomatic manner and as efficiently as possible, ensuring timely resolution/action. Often dealing with queries and complaints which are complex, contentious and emotional in nature. In the absence of the relevant consultant/s, medical or nursing team member, ensure that appropriate messages are taken or information escalated where appropriate. Communicate effectively with the teams on a timely basis ensuring robust systems exist so that staff feel informed.