E-Rostering Assistant | Chelsea and Westminster Hospital NHS Foundation Trust
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,948 - £29,468 per annum pro rata incl. HCAS |
| Hours: | Full time |
| Closing date: | 17 May 2024 |
| Location: | London, SW100XD |
| Company: | Chelsea and Westminster Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6215968/289-CR-1553 |
Summary
A new exciting opportunity has arisen to join the Chelsea and Westminster NHS Foundation Trust Healthroster team. The role will provide effective and efficient support and expertise to the Trust and service users in all aspects of using the system.
The post holder will be a key member of the Healthroster team and will act as a first line support by assisting with queries via face to face, teams, telephone and e-mails.
We are looking for someone who also has great attention to detail to ensure that the rostering system is accurate and fully up to date and in line with information held within ESR and other HR systems, and also the creation of new records onto the system.
The role requires the post holder to provide training and support including the development and maintenance of reports, policies and processes that support the Trust’s management objectives.
• To act as first line support for the Rostering system
• Ensuring that the rostering system is accurate and fully up to date and in line with information held within ESR and other HR systems
• To maintain the daily process and procedures for the HealthRoster system
• To provide effective and efficient support on HealthRoster software to the Trust users
• Training, implementing and all support including the development and maintenance of reports, policies and processes that support the Trust’s management objectives
• Creation of new starters onto Healthroster
• Provide training to service users on the system
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
• To provide technical expertise to resolve queries in a timely manner to ensure there are no disruptions to the system
• To resolve technical and process queries regarding HealthRoster
• To provide innovative ways in which the system rules may be utilised to improve efficiency, cost savings and safety
• Creation of new starters, templates and patterns with HealthRoster as required
• Responsible for creating and maintaining user accounts and system passwords, in line with Trust policies
• Ensure that the Trust e-Rostering Policy is applied consistently by all departments and escalating any issues
• Responsible for providing a high level of customer service to all end users
• To be the first line support for enquiries relating to the rostering system made by email or by phone
• Responsible for maintaining high data quality and confidentiality standards within the system
This advert closes on Wednesday 1 May 2024