Customer care manager
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | £31,000 to £39,000 per year |
| Hours: | Full time |
| Closing date: | 17 May 2024 |
| Location: | Flat 62 Charfield Court Number 2 Shirland Road, Westminster, London, England, W9 2JR |
| Remote working: | On-site only |
| Company: | BAYTRIX LTD |
| Job type: | Permanent |
| Job reference: |
Summary
Tasks
● Creates and puts into practice policies and procedures to handle complaints and requests from customers in an efficient manner.
● Plans and coordinates the operations of help and advisory services to give support for customers and users.
● Plans and coordinates the work of people within customer services departments.
● Discusses customer replies with other managers with a view to improve the product or service supplied.
● Creates and puts into practice policies and procedures to handle complaints and requests from customers in an efficient manner.
● Plans and coordinates the operations of help and advisory services to give support for customers and users.
● Plans and coordinates the work of people within customer services departments.
● Discusses customer replies with other managers with a view to improve the product or service supplied.