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Relief Duty Manager

Job details
Posting date: 16 April 2024
Salary: Not specified
Additional salary information: £24810-24810 per annum
Hours: Full time
Closing date: 30 April 2024
Location: Kent, ME10 4NT
Company: Serco Limited
Job type: Permanent
Job reference: 293412-42415488

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Summary

Location: Swallows Leisure Centre
Job type: Permanent, full time
Working Hours: 39 per week, between Monday to Sunday, covering earlies, days and lates
Salary: £24,810.00 per annum + excellent benefits


Here at Swale Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Relief Duty Manager to join our centre.

As the Relief Duty Manager, the purpose of your role is to work within the centre ensuring customer safety and high standards of service and customer care at all times. The role will involve supervision of specific activities, maintaining high standards of cleanliness and the safe handling and set up of equipment.

In addition, you will supervise the work of the Leisure Assistants and assist the Duty Manager in ensuring the building is run smoothly.

You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts and excellent development opportunities.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Swale, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required and are confident using a computer.

You will be able to demonstrate a level of experience and knowledge commensurate with the position, with previous experience of working in a leisure environment including pool supervision where appropriate.

It is desirable that you hold a current Royal Lifesaving Society National Pool Lifeguard Qualification (NPLQ) and a current first aid at work qualification.

If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today.

Why Serco

Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- 21 days annual leave + public holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture 
- A chance to make a positive difference to the community 

  #leisurejobs

Location: Swallows Leisure Centre
Job type: Permanent, full time
Working Hours: 39 per week, between Monday to Sunday, covering earlies, days and lates
Salary: £24,810.00 per annum + excellent benefits


Here at Swale Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Relief Duty Manager to join our centre.

As the Relief Duty Manager, the purpose of your role is to work within the centre ensuring customer safety and high standards of service and customer care at all times. The role will involve supervision of specific activities, maintaining high standards of cleanliness and the safe handling and set up of equipment.

In addition, you will supervise the work of the Leisure Assistants and assist the Duty Manager in ensuring the building is run smoothly.

You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts and excellent development opportunities.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Swale, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required and are confident using a computer.

You will be able to demonstrate a level of experience and knowledge commensurate with the position, with previous experience of working in a leisure environment including pool supervision where appropriate.

It is desirable that you hold a current Royal Lifesaving Society National Pool Lifeguard Qualification (NPLQ) and a current first aid at work qualification.

If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today.

Why Serco

Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- 21 days annual leave + public holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture 
- A chance to make a positive difference to the community 

  #leisurejobs

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Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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