Customer Service Advisor
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | £12 per hour |
| Hours: | Full time |
| Closing date: | 16 May 2024 |
| Location: | Cardiff, Cardiff, CF10 1AA |
| Company: | Search Consultancy LTD |
| Job type: | Contract |
| Job reference: | Req/645326_1713280129 |
Summary
Customer Service Advisor
May start dates
£12p/h, weekly pay
Temp to Perm
Full Time 35 hours a week
Hybrid
Our customer service team are the heart of what we do. It's a very busy and fast paced team but they deliver and extremely high level of customer service to our customers. You will make the most of every interaction, responding to customer's queries, resolve issues and provide a first-time resolution via inbound telephone calls.
What will you be doing?
* Responding to customers via inbound calls
* Providing a first class service at all times
* Discussing the products and services we offer
* Logging accurate data into spreadsheets
* Requesting information via call or letter to help customers
What experience do you need?
* Delivering exceptional customer service at all times
* Working in a team environment
* Following company policies and procedures
* Meeting targets in a fast paced role
* Dealing with complex queries
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age