Customer Service Assistant
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Band 2, £23,152 / £12.00 per hour (pro-rate for part time) |
| Hours: | Part time |
| Closing date: | 16 May 2024 |
| Location: | Heywood, OL10 4TW |
| Company: | Your Trust |
| Job type: | Permanent |
| Job reference: | 188 |
Summary
Job Advert
When you join Your Trust as a Customer Service Assistant you will be part of a charity based across the Borough of Rochdale that
aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and
creative people.
What’s in it for me?
As a Customer Service Assistant we can offer you:
Salary: Band 2, £23,152 / £12.00 per hour (pro-rate for part time)
Hours: 23.0 hours per week
What will my role be as a Customer Service Assistant?
You will provide a professional, efficient and high quality service to customers of Your Trust. This includes greeting customers
and directing them to the appropriate service they require, being responsible for cash collection and reconciliation, promoting
other services offered and ensuring up to date and accurate information is available at all times.
What do I need to have?
* Qualified to GCSE Grade C / 4 or above in Maths and English
* Experience of working in a reception or customer focused environment
* Experience of dealing with customers
* Friendly, outgoing person who likes to work with different clients
* Ability to follow laid down procedures, work under pressure and without constant supervision
* Good level of numeracy / literacy skills
* Ability to work within a team with common objectives
* Excellent communication; both oral and written and excellent interpersonal skills
* Excellent time management skills
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As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all
backgrounds and with all different kinds of life experiences.
If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer
Service then we would love to hear from you.
If you have any queries please call 01706 926215 and quote the job reference number YT2424.
All applications must be made using the Your Trust Online Application Form as we do not accept CVs.
All positions are subject to a DBS Check appropriate to the role.
When you join Your Trust as a Customer Service Assistant you will be part of a charity based across the Borough of Rochdale that
aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and
creative people.
What’s in it for me?
As a Customer Service Assistant we can offer you:
Salary: Band 2, £23,152 / £12.00 per hour (pro-rate for part time)
Hours: 23.0 hours per week
What will my role be as a Customer Service Assistant?
You will provide a professional, efficient and high quality service to customers of Your Trust. This includes greeting customers
and directing them to the appropriate service they require, being responsible for cash collection and reconciliation, promoting
other services offered and ensuring up to date and accurate information is available at all times.
What do I need to have?
* Qualified to GCSE Grade C / 4 or above in Maths and English
* Experience of working in a reception or customer focused environment
* Experience of dealing with customers
* Friendly, outgoing person who likes to work with different clients
* Ability to follow laid down procedures, work under pressure and without constant supervision
* Good level of numeracy / literacy skills
* Ability to work within a team with common objectives
* Excellent communication; both oral and written and excellent interpersonal skills
* Excellent time management skills
----------------------------------------------------------------------------------------------------------------------------------
As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all
backgrounds and with all different kinds of life experiences.
If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer
Service then we would love to hear from you.
If you have any queries please call 01706 926215 and quote the job reference number YT2424.
All applications must be made using the Your Trust Online Application Form as we do not accept CVs.
All positions are subject to a DBS Check appropriate to the role.