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Urgent Treatment Centre Coordinator | University Hospitals Dorset NHS Foundation Trust

Job details
Posting date: 16 April 2024
Hours: Full time
Closing date: 16 May 2024
Location: Bournemouth, BH7 7DW
Company: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Job type: Permanent
Job reference: 6139624/153-ME03060

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Summary

• To work as the shift coordinator responsible for patients and staff in the UTC area of the Emergency Department.
• To manage patient flow between the ED and the UTC ensuring the patient is seen and managed in the most appropriate area of two areas and the wider Trust including effective use of streaming to SDEC facilities, direct referrals to clinical teams and optimising use of GP appointments whilst ensuring safety of patients is maintained

• This role requires an active UK NMC Registration
• Base Location: Poole and Bournemouth
• Interview Date: TB

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.


• To proactively manage and optimise the flow of patients through the ED and UTC areas ensuring patients are seen and manages where best appropriate.
• To make informed decisions, involving patients to ensure agreed clinical standards and targets are met.
• To assist in the undertaking of initial assessment and triage and application of prescribed treatments.
• To manage flow into the departments from outside organisations such as 111 to ensure throughput is streamlined and minimised for patients
• To act as a clinical role model and be able to provide care to the sickest patients within the Department.
• ensure that patients are seen and treated in a timely manner, and in accordance with local and government targets
• Provides and receives complex, sensitive or contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required. This may be because agreement or co-ordination is required or because there are barriers to understanding.


This advert closes on Wednesday 1 May 2024

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