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Information Centre and Admissions Advisor Fixed term to 30 November 2024

Job details
Posting date: 16 April 2024
Salary: £21,687 to £23,210 per year
Hours: Full time
Closing date: 06 May 2024
Location: Isleworth, West London
Remote working: On-site only
Company: West Thames College
Job type: Temporary
Job reference:

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Summary

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.

We have a reputation for giving excellent support to our diverse student population. Staff are well supported within a culture of continuous professional development and are encouraged to take on new and more senior roles within the college. Facilities across our campuses in Isleworth and Feltham are state-of-the art with good public transport links and free staff parking.

We are a values-based and highly inclusive college, serving a vibrant and diverse area, and making a positive contribution to wider social and economic agendas. We offer courses from pre-entry through to Higher Education, Apprenticeship and Traineeship programmes to meet the skills needs of our students aged 14 upwards.

At West Thames College we are committed to safeguarding our students. The safety of students continues to be a primary focus. We practice safe staff recruitment and check the suitability of staff and volunteers that work with young students or vulnerable adults. Please note that it is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children.



The purpose of the post is:



to work as part of a team, providing a first class information service to staff, students and visitors, and to assist with the day to day running of the admissions and enrolment functions.



This post requires you to work closely with College Staff including teaching and support staff, prospective, current and past students.

Full details of the post can be found in the Job Description and Person Specification.


Person Specification

Please study the items in this person specification carefully and when completing your application form try to describe your knowledge, skills and experience in terms of those particular items:

1. Experience of working in an educational or customer facing environment.

2. Ability to communicate effectively and tactfully with students, staff and visitors in person, by telephone and written correspondence.

3. Strong interpersonal skills.

4. Excellent team working and organisational skills.

5. Be able to work methodically, paying particular attention to detail and accuracy.

6. Numeracy and Literacy Skills to NVQ Level 2.

7. Be able to work calmly in a busy environment and during periods of pressure.

8. Be willing to undertake training and development as required within the role.

9. Possess appropriate IT skills relevant to the post, or be willing to undertake training.

10. Have an awareness and understanding of equal opportunities.

11. Have an awareness of the safeguarding and prevent initiatives.


Equality and diversity

West Thames College champions excellence, integrity, equality and respect.

This means we aspire to the highest achievements for our students and the best possible working environment for our staff.

The whole college community - women and men, younger and older, from different , social and ethnic backgrounds, a variety of faiths, cultures and languages, lesbian, gay and straight, disabled and non-disabled – we are all treated with the same respect and entitled to the same chances to succeed.

We champion diversity because we know that a rich mix of people makes the college a more productive and creative place to study and work.

And we champion equality because it is the right thing to do.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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