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General Practice Receptionist/Administrator

Job details
Posting date: 16 April 2024
Salary: £11.44 per hour
Additional salary information: £11.44 an hour
Hours: Full time
Closing date: 30 June 2024
Location: Ascot, SL5 7GB
Company: NHS Jobs
Job type: Permanent
Job reference: A1735-24-0002

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Summary

Greeting and directing patients and visitors to the Practice, projecting a positive and friendly image. Receive, assist, and direct all patients and visitors in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner, documenting where necessary. Answering any incoming telephone calls, ensuring all calls are documented correctly. Undertake a variety of administrative duties to assist in the smooth running of the Practice, including provision of clerical support to clinical staff and other members of the Practice Team. The successful candidate will have excellent communication skills, with a clear and polite telephone manner. Portray the Practice in the highest possible professional basis, and ensure that enquiries from patients are effectively and courteously handled to the mutual satisfaction of the Partners and patients. Have the confidence to work as part of a team and the ability to "think on your feet" and the ability to follow policy and procedure.

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