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Key Worker

Job details
Posting date: 16 April 2024
Salary: £28,500 to £29,000 per year, pro rata
Hours: Full time
Closing date: 16 May 2024
Location: Manchester, Greater Manchester
Remote working: On-site only
Company: The Growth Company
Job type: Permanent
Job reference: 4041

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Summary

The Growth Company’s (GC) Employment services has an exciting opportunity for a Key Worker, working on our Working Well: Support to Succeed programme.

As a Key Worker, you will provide support and guidance to GM (Greater Manchester) residents facing significant employment barriers. The role will involve working directly with individuals who are economically inactive and furthest from the labour market to understand their unique challenges and needs.

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.

Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.

Key Responsibilities:

Generate new referrals by promoting the program and building relationships with community partners.
Conduct thorough needs assessments with participants to develop personalised support and training plans.
Provide one-on-one guidance at intake meetings and follow-up appointments, as well as group sessions.
Coordinate referrals to specialist external provision where appropriate/relevant like colleges, training providers, and employers to support skills development, certification, and progression to employment, education/training, or further ongoing support.
Utilise knowledge of the local labour market, health landscape and public service system and how to access, prioritise and sequence the right interventions.
Collaborate with a team to design and deliver advice, guidance, and training aligned with participants needs and barriers.
Utilise a varied menu of engaging interventions which will address the most significant or pressing barriers that a participant is facing and help them on their pathway into employment (where this is right for the individual), education/training or further ongoing support.
Partner with outside organisations to compliment, not duplicate, existing support participants have received from other programs.
About you:

Ability to network and promote the organisation.
Negotiation skills and the ability to challenge.
Ability to work to Key performance indicators and challenging targets.
Time management and strong organisation skills.
Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security.
Skills Required:

Knowledge of Support services in the local area and how to refer to them.
Excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries.
Good knowledge of welfare to work and the customer base.
Ability to identify individuals’ needs, refer them to other wrap around support services (e.g., debt, health, dependency, housing) and help tackle their wider barriers to employment.
Ideally working in training, guidance, advice & counselling environments.
Good knowledge of training, education, and employment opportunities.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

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