Head of Software Development - Recommendation & Personalisation APIs
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 15 May 2024 |
| Location: | None, None |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/5958610/880113 |
Summary
About the role
This is a great opportunity to play a leading role in the service of millions of Tesco Online and Stores.
The Recommendation domain and Personalisation domain contains a set of critical strategic APIs that allow us to understand our customers, lead how we interact with them, and deliver better, more personalised experiences. Some of the core APIs include:
- Recommendation API: The Product Recommendation APIs provide suggestions to support upselling and cross selling of goods which will be based on such things as:
- Customers also bought, crowd sourced Recommendations, customer preferences, campaigns and offers.
- Product affinity, an approach made popular by Amazon, identifies items to present to a visitor based upon models such as, “visitors who viewed this bought that” or “visitors who bought this also bought that.”.
- Personalisation API: This system provides ranking capabilities to personalised content using different machine learning strategies. The system is designed to personalised different user experiences to provide the most relevant results when a customer search for groceries, or we want to personalise the content of carousels through the checkout journey.
- User Interaction Service API: This service allows us to have granular access and control over user interaction data. Allowing us to understand how our user interfaces are performing and whether they serve customers or colleagues as required. Identifying and sizing areas for improvement then measuring the resultant AB tests. Providing real-time connectivity for systems to measure performance.
We operate a data-led, agile product-based approach – balancing the delivery of daring change with our dedication to the highest possible standards of security, availability, and performance.
You will be responsible for
As a Head of Software Development at Tesco, you will be responsible for the engineering teams that build, run and support Recommendation & Personalisation APIs, and of course for the engineering qualities of the products within. You will have a team of around 35 people split across the UK and India. You will also have opportunities to supply more widely across Tesco Technology as a senior engineering leader.
Role Responsibilities:
- Cultivate an open, believing culture based on empowerment and continuous incremental improvement
- Define and drive a clear technical strategy for API solutions, working in close collaboration with Product Management
- Contribute to high-level trade-off discussions and roadmap prioritisation
- Mentor and grow the capabilities of our engineers, leading by example
- Take accountability for non-functional outcomes including security, performance, availability, and reliability. Our engineering teams operate with a DevOps approach, running what they build. This includes in and out-of-hours support.
- Work across Tesco Technology on wider technical initiatives and strategy.
- Drive continuous improvement in our technology, processes and ways of working
- Own the overall budget for the teams
You will need
- Experience leading, growing, and developing a distributed team of 30+, including leading managers.
- Consistent record of delivering impactful change.
- Deep knowledge and experience working across the full SDLC in an Agile / DevOps culture.
- Experience working in close partnership with product colleagues.
- Significant experience building and operating distributed software solutions at scale.
- Broad hands-on technology background - including practical expertise in API development, testing, Cloud infrastructure, databases (SQL and no-SQL), continuous deployment and operational tooling.
- Experience running PII data and/or working in secure/regulated environments (desirable).
Hiring Manager: Vishal Srivastava
Recruiter: Lauren Baker
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What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:
- Annual bonus scheme of up to 45% of base salary
- Car allowance of £7,320 per annum
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Buy holiday salary sacrifice scheme (for salaried roles)
- Private medical insurance
- Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount
- Life Assurance - 5 x contractual pay
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
- The right to request flexible working from your first day with us
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
- A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
Click Here to read more about the full range of benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme