Housing Solutions Assistant - Fixed Term Contract - EH0254
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Grade 3 - £26,741 to £29,554 per annum pro rata |
| Hours: | Part time |
| Closing date: | 16 May 2024 |
| Location: | Petersfield |
| Company: | East Hampshire District Council |
| Job type: | Contract |
| Job reference: | 354 |
Summary
Job Advert
This is an exciting new role within the busy Housing Solutions Team.
As a Housing Solutions assistant, you will be working with the Housing Solutions Officers to provide a customer orientated service
for those individuals who may be homeless or threatened with homelessness.
You will support the Housing Solutions Officers to engage with customers who are homeless or threatened with homelessness and help
to ensure the authorities compliance with the Homelessness Reduction Act.
This is varied role and beyond homelessness you will be dealing with Hampshire Home choice enquiries, liaising with our new Case
Management team to ensure customers receive a great service.
We are seeking a motivated and innovative person, with good attention to detail, who can work proactively with customers and
support our Housing Solutions Officers to prevent homelessness.
The right candidate will enjoy team work and have excellent oral and written communication skills.
We are looking for someone who is flexible and resilient, a supportive team player who is able to remain calm and to work
effectively under pressure.
You may have existing housing knowledge or have experience in other public sector services.
You will be valued, supported, and provided with an environment where you can foster ideas to develop the service and put the
customer at the heart of what you do.
For an informal chat about the post, please contact Julie Viner, Senior Housing Solutions Officer on 01730 234171 or email
Julie.viner@easthants.gov.uk to arrange a conversation.
Please make sure you submit a supporting statement or cover letter that shows how you meet the essential criteria for the
position.
Closing date for receipt of applications is 23:59 on the 25th of April 2024 and interviews likely to be held on 2nd May 2024
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working options,
training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme
and more.
Our website has information on our values and the benefits we offer our staff - https://www.easthants.gov.uk/benefits-working-ehdc
[https://www.easthants.gov.uk/benefits-working-ehdc]
The district is home to many different people, and we want our workforce to better reflect our diverse local communities. We
encourage and welcome applications from people of all backgrounds and experiences - we are proud of being a Disability Confident
employer and appoint on merit. Many of our staff also work flexibly in different ways e.g. part-time, compressed hours and
everything in between; please talk to us about the flexibility you need to do this role.
The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community
Covenant – you can find more on this scheme and eligibility here [https://www.easthants.gov.uk/media/5468/download?inline].
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and
expects all staff members to share this commitment.
Please note - as part of our interview process your right to work in the UK will be checked by using approved right to work
documents and share codes.
This is an exciting new role within the busy Housing Solutions Team.
As a Housing Solutions assistant, you will be working with the Housing Solutions Officers to provide a customer orientated service
for those individuals who may be homeless or threatened with homelessness.
You will support the Housing Solutions Officers to engage with customers who are homeless or threatened with homelessness and help
to ensure the authorities compliance with the Homelessness Reduction Act.
This is varied role and beyond homelessness you will be dealing with Hampshire Home choice enquiries, liaising with our new Case
Management team to ensure customers receive a great service.
We are seeking a motivated and innovative person, with good attention to detail, who can work proactively with customers and
support our Housing Solutions Officers to prevent homelessness.
The right candidate will enjoy team work and have excellent oral and written communication skills.
We are looking for someone who is flexible and resilient, a supportive team player who is able to remain calm and to work
effectively under pressure.
You may have existing housing knowledge or have experience in other public sector services.
You will be valued, supported, and provided with an environment where you can foster ideas to develop the service and put the
customer at the heart of what you do.
For an informal chat about the post, please contact Julie Viner, Senior Housing Solutions Officer on 01730 234171 or email
Julie.viner@easthants.gov.uk to arrange a conversation.
Please make sure you submit a supporting statement or cover letter that shows how you meet the essential criteria for the
position.
Closing date for receipt of applications is 23:59 on the 25th of April 2024 and interviews likely to be held on 2nd May 2024
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working options,
training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme
and more.
Our website has information on our values and the benefits we offer our staff - https://www.easthants.gov.uk/benefits-working-ehdc
[https://www.easthants.gov.uk/benefits-working-ehdc]
The district is home to many different people, and we want our workforce to better reflect our diverse local communities. We
encourage and welcome applications from people of all backgrounds and experiences - we are proud of being a Disability Confident
employer and appoint on merit. Many of our staff also work flexibly in different ways e.g. part-time, compressed hours and
everything in between; please talk to us about the flexibility you need to do this role.
The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community
Covenant – you can find more on this scheme and eligibility here [https://www.easthants.gov.uk/media/5468/download?inline].
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and
expects all staff members to share this commitment.
Please note - as part of our interview process your right to work in the UK will be checked by using approved right to work
documents and share codes.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.