Security Supervisor
| Posting date: | 16 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 May 2024 |
| Location: | E15 2SP |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 51800 |
Summary
Job Overview
-An exciting opportunity working on an established and prestigious Transport for London account that is based across London. The London Underground contract is a 24/7, 365-day operation that will require the day supervisor to oversee the smooth running of the FSCC to ensure all process and procedures are followed, all investigations are complete and fully reported and to train and progress the effectiveness of the FSCC controllers to provide a best-in-class service to the client's premises and its occupiers. To play an essential role in the development and agreement of the contract strategy, ensuring agreed strategy is met and exceeded. To provide effective site compliance through effective oversight of the operational site based team to ensure they are effective in all aspects of physical security, incident management, and health and safety.
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Main Duties
-Ensure staff under your control and fully trained and understand their role requirements, procedures and processes to become an effective member of the team.
-Ensure all workstreams and FSCC requirements are completed, handed over or escalated.
-Ensure an effective handover process is in place.
-Ensure familiarity with all equipment required for the delivery of service especially in relation to CCTV Systems, Access Control Systems and patrol and incident management systems
-Ensure delivery of a prompt and adequate response to incidents at any of the client's premises in line with Company procedures and contractual requirements together with the compilation of incident reports.
-Ensure full understanding of escalation procedure for incidents through the CCTV and other support systems.
-Ensure Familiarity with all Assignment Instructions, policies, procedures and site-specific documentation.
-Ensure delivery of all reporting standards and requirements within the agreed timescale as per the Standard Operating Procedures.
-Ensure familiarity of all relevant legislation required for the role i.e. DSE, GDPR, CCTV Code of Practise etc.
-Liaise with other members of the Control Room and site-based security teams on a day-to-day basis to discuss operational requirements.
-Liaise with emergency services as requested and required.
-Carry out duties and requested tasks effectively and professionally at all times.
-Timely arrival prior to shift commencement to ensure a thorough handover/takeover of duties on post.
What we are looking for
Essential
-SIA Licence
-Competent in Microsoft Office - Word, Excel, Outlook
-Understanding of TFL Trackernet
-Proven track record of report writing
-Supervisor/stand-in supervisor experience
-Experience of training
-Ability to review and write procedures
-Excellent time keeping
-Being able to work under pressure and adapt to fluid developing situations
-Have a good and positive teamwork ethic and good communication skills
-Smart appearance
-Basic CCTV and Access Control Systems operational experience