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Prisoner Custody Officer

Job details
Posting date: 15 April 2024
Salary: £30,420.00 to £36,855.00 per year
Hours: Full time
Closing date: 15 May 2024
Location: Edinburgh, Edinburgh, EH14 1DJ
Company: crooton
Job type: Permanent
Job reference: 1070752570

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Summary

Prisoner Custody Officer – vacancies within the Vehicle Base and Court in Edinburgh and surrounding areas.

Permanent positions with 35, 38, and 45-hour contracts available including backshift. Regular overtime is also available, although not guaranteed.

If you join us on a 45-hour contract your salary will be £30,420, and if you are a driver with a D- Licence, you will receive an hourly uplift and could earn £36,855 for a 45-hour contract.




  • Are you flexible, and confident, and have the skills and ability to deal with people from widely differing backgrounds?
  • Can you communicate effectively and deal with conflict or challenging situations calmly and with confidence?
  • Are you non-judgemental and committed to engaging with people respectfully and one that upholds their dignity?


What’s involved in this job?


  • The people in your care and custody will have a variety of different needs and it will be your role to ensure they are met, and those individuals are treated with dignity and respect whilst maintaining a safe, secure, and structured environment
  • You have full responsibility for every aspect of the physical and mental well-being of adults in your care, ensuring their health, safety and well-being is a priority
  • You will liaise with Prison and Police authorities, ensuring all documentation is completed and correct, carrying out risk assessments on vulnerable or at-risk prisoners


Vehicle-based role


  • You will escort, supervise and transport prisoners from courts, police stations or prisons
  • You will escort, supervise, and transport prisoners to and from hospitals or other outside visits such as to family funerals
  • You’ll be responsible for your vehicle each day, carrying out external and internal checks and ensuring it has the right equipment and consumables for the day, like food and water.


Court based role


  • You’ll work as part of a team to make sure all those in custody are safe, looked after and arrive in the court dock on time
  • Carry out custodial duties within a court location
  • Maintain security and order in the courtroom and custody suite
  • Maintain accurate records and complete relevant documentation related to prisoner movements within the court. These records will be updated on a handheld electronic device


Back Shift working hours


If you join working a backshift, you will be on a 35-hour contract and operate on a 4 on 4 off shift pattern with one additional shift per month to make up your hours. Shift times are 13.00 – 22.00. You will also be eligible for mileage and travel time from your allocated base.


What experience do I need?


You will be provided with a 5.5-week comprehensive full-time training programme followed by a full week of job shadowing, which will ensure you are fully prepared to take on the role and responsibilities of a front-line Prisoner Custody Officer. Our client is looking for you to have the right behaviours to care for and help people; you’ll need empathy, patience, and the ability to remain calm and composed in stressful situations.


  • A basic level of physical fitness and flexibility is required so that you can carry out the role safely.
  • A full UK driving licence is required for working within the vehicle base, ideally with Cat C1 or Cat D


Prisoner Custody Officers have different backgrounds but come together to build their local officer community. Our client is so very proud of every one of their 2,000 officers and the job they do, often unseen but providing a vital public service for the benefit of the communities in which we live. Would you like to be part of that?


Here are some of our benefits


  • 25 days annual leave (23 for back shift)
  • Company pension
  • Life assurance
  • High street discounts
  • Retail discounts and benefits platform
  • Healthcare scheme
  • Enhanced family-friendly benefits
  • Opportunities for career advancement and professional development
  • Comprehensive training programmes to enhance your skills and knowledge
  • Meaningful work that contributes to the Criminal Justice System


As part of our client commitment to maintaining a safe and secure environment, all successful applicants will be required to go through an Enhanced Disclosure application process with Disclosure Scotland.


The Enhanced Disclosure process is designed to assess your suitability for a position that involves working with children and/or vulnerable adults, sensitive information, or circumstances where trust is paramount. It involves a thorough background check to examine criminal records, including both spent and unspent convictions, as well as cautions, warnings, reprimands, and any police intelligence. If you are offered the position, you will be required to provide the necessary documentation and complete the enhanced Disclosure application process. Failure to provide the required information or disclose relevant details will result in the withdrawal of any offer made.

Please note that the information obtained through the enhanced disclosure process will be treated with the utmost confidentiality and used solely for the purpose of assessing your suitability for the position. It will be handled in accordance with the General Data Protection Regulation (GDPR).


Our client is dedicated to fostering a diverse and inclusive work environment. They encourage applications from individuals of all backgrounds. They believe that diversity brings unique perspectives and enriches their teams, making them better equipped to serve their communities, tackle challenges and drive innovation. They welcome and value the contributions of every individual and are committed to ensuring equal opportunity for all applicants.


Who is GEOAmey?


GEOAmey is a 50:50 joint venture company from GEO Inc. based in the United States, one of the world’s largest correctional services providers and Amey, one of the largest infrastructure and consulting companies in the UK. GEOAmey provides all court custody and escorting services in Scotland between prisons, police stations and courts as well as supervising all visits outside of the prison system including hospital appointments.

GEOAmey has 150 vehicles, 12 vehicle bases and has officers employed across 50 court locations across Scotland. You will be trained to ensure that all prisoners, regardless of any allegations or convictions, are dealt with consistently, fairly and in line with well-developed rules and regulations. You’ll have a position of trust and responsibility, and you’ll need to remain calm under pressure and adapt to changing situations. You’ll be joining their fantastic officer community of 2,000 in the UK and 670 in Scotland.

Whether you are driving one of their purpose-built secure vehicles, conducting searches or escorting prisoners, your focus will always be on safety and security whilst always treating people with respect and consideration.


Join our client and together you will create an organisation that represents, respects and reflects the communities and society in which we work.

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