Assistant Manager
| Posting date: | 15 April 2024 |
|---|---|
| Salary: | £13,420.84 per year |
| Hours: | Part time |
| Closing date: | 03 May 2024 |
| Location: | Rochester, Kent |
| Remote working: | On-site only |
| Company: | ellenor |
| Job type: | Contract |
| Job reference: | 240407 |
Summary
JOB TITLE: Assistant Manager
RESPONSIBLE TO: Shop Manager
ACCOUNTABLE TO: Area Retail Manager
LOCATION: Rochester, ME1 1LD
Main duties and responsibilities:
• Ensuring great customer service at all times and acting professionally on the premises.
• Assist in ensuring that donated stock is steamed/cleaned, priced, and displayed in line with visual merchandising standards to maximise income for ellenor. Ensuring stock levels on the shop floor are maintained and that the Manager is aware of stock needs daily.
• Assisting the Shop Manager with accurate staffing and volunteer levels so that the shop is open and adequately staffed for peak periods.
• Performing annual performance reviews with the Shop manager.
• Encouraging an open, honest, and welcoming working environment for staff and volunteers.
• Maintain extraordinary levels of tidiness on the premises.
• Maintain a safe working environment by following Health and Safety procedures and undergoing training as required.
• Opening and closing the retail unit, ensuring that correct procedures are followed for banking, daily returns etc.
• Being aware of communications and events at ellenor and acting as an ambassador for the charity within the community.
• Assist the Shop Manager in monitoring the shop's progress against targets and take appropriate action in line with Hospice directives.
• Comply with statutory and mandatory training.
Personal Specification:
• An effective team player able to interact successfully with staff, volunteers, and members of the public.
• Ability to self-motivate and work autonomously.
• Honest, reliable, and able to offer flexibility in working hours to suit the demands of the role.
• Maintaining a smart appearance.
• Demonstrate the ability to prioritise.
• Is committed to the cause, staff values and philosophy of ellenor.
• Excellent timekeeping.
• To prioritise workload and think independently.
General:
• To be aware of the philosophy of ellenor and to behave as a fit representative.
• To abide by the Hospices general confidentiality policy
• To be aware of guidelines stated in the staff handbook and all relevant policies and procedures.
• To undertake a bi-annual performance review when a personal development plan will be discussed and developed.
This job description is not intended to be a complete list of duties and responsibilities, but as a guide for information about the post. It will be amended and developed in the light of experience and will be the focus for objective setting in the annual appraisal.
RESPONSIBLE TO: Shop Manager
ACCOUNTABLE TO: Area Retail Manager
LOCATION: Rochester, ME1 1LD
Main duties and responsibilities:
• Ensuring great customer service at all times and acting professionally on the premises.
• Assist in ensuring that donated stock is steamed/cleaned, priced, and displayed in line with visual merchandising standards to maximise income for ellenor. Ensuring stock levels on the shop floor are maintained and that the Manager is aware of stock needs daily.
• Assisting the Shop Manager with accurate staffing and volunteer levels so that the shop is open and adequately staffed for peak periods.
• Performing annual performance reviews with the Shop manager.
• Encouraging an open, honest, and welcoming working environment for staff and volunteers.
• Maintain extraordinary levels of tidiness on the premises.
• Maintain a safe working environment by following Health and Safety procedures and undergoing training as required.
• Opening and closing the retail unit, ensuring that correct procedures are followed for banking, daily returns etc.
• Being aware of communications and events at ellenor and acting as an ambassador for the charity within the community.
• Assist the Shop Manager in monitoring the shop's progress against targets and take appropriate action in line with Hospice directives.
• Comply with statutory and mandatory training.
Personal Specification:
• An effective team player able to interact successfully with staff, volunteers, and members of the public.
• Ability to self-motivate and work autonomously.
• Honest, reliable, and able to offer flexibility in working hours to suit the demands of the role.
• Maintaining a smart appearance.
• Demonstrate the ability to prioritise.
• Is committed to the cause, staff values and philosophy of ellenor.
• Excellent timekeeping.
• To prioritise workload and think independently.
General:
• To be aware of the philosophy of ellenor and to behave as a fit representative.
• To abide by the Hospices general confidentiality policy
• To be aware of guidelines stated in the staff handbook and all relevant policies and procedures.
• To undertake a bi-annual performance review when a personal development plan will be discussed and developed.
This job description is not intended to be a complete list of duties and responsibilities, but as a guide for information about the post. It will be amended and developed in the light of experience and will be the focus for objective setting in the annual appraisal.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.