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Tote Cashier (Casual)

Job details
Posting date: 15 April 2024
Salary: Not specified
Additional salary information: Competitive
Hours: Part time
Closing date: 15 May 2024
Location: SR5 1RP
Remote working: On-site only
Company: Arena Racing Company
Job type: Permanent
Job reference: 235966JCP

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Summary

About the role:

To deliver customer betting transactions in accordance with the company policies and procedures and Gambling Commission Regulations.

Due to licensing restrictions all persons applying for this role must be aged 18 year or over.

Responsibilities..

Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
Prepare to receive customers by setting up cash and betting terminal.
Effective operation of both static terminals and hand-held terminals for table service.
Manage cash transactions following correct procedure, taking great care so monies balance.
When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
Safeguard cash by adhering to security procedures.
Reconciling cash by completing cash report.
Safeguard transactions by verifying identity to ensure no under 18’s are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
Create a positive impression and be attentive and responsive to customer needs.
Work in a timely manner so race time constraints are met and optimal betting time is achieved.
About you…

High level of interpersonal skills.
Personable
Excellent approach towards time management
Works well under pressure.
Customer service focused (internal and external).
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

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