Entry Level Tester - eCare | Royal Cornwall Hospitals NHS Trust
| Posting date: | 15 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum pro rata |
| Hours: | Full time |
| Closing date: | 15 May 2024 |
| Location: | Truro, TR1 3LJ |
| Company: | Royal Cornwall Hospitals NHS Trust |
| Job type: | Contract |
| Job reference: | 6205379/156-6205379 |
Summary
Job overview
Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation. The eCare (Electronic Patient Record) Programme will underpin everything we do for our patients, people, and communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day.
Key to the success of the EPR will be the engagement and involvement of service users and staff.
The eCare Entry Level Tester will support the testing and QA of new or new versions of Business, Infrastructure and Clinical solutions implemented across the Cornwall Healthcare Community.
They will use appropriate IM&T systems to record test processes.
They will support the production of test scripts and plans and undertake the test process as well as supporting other test teams or processes.
They will ensure that all faults and bugs identified through the test process are recorded in JIRA (or other appropriate software) and managed through to resolution.
They will provide advice and support to allied project teams and individuals on test processes.
This post is a full time fixed term contract. You will be based onsite at the Royal Cornwall Hospital in Truro.
Are you an experienced Tester?
Do you hold an ISTQB Foundation and Specialist Qualification (or equivalent)?
Unfortunately due to budgetary constraints we are unable to support visa sponsorship for this role.
The eCare Entry Level Tester will support the provision of a service which ensures software solutions are fit for purpose at the point of delivery.
They will undertake testing activities across two Programmes, including documentation and escalation of test results, incidents and issues which arise during pre-implementation and 'go-live' periods across the two Programmes (EPR & Clinical Programme).
The eCare Entry Level Tester will be responsible for supporting the Test Team with the entirety of testing activities across the two Programmes (EPR & Clinical Programme); sharing knowledge and maintaining engagement with colleagues towards achievement within the key results areas.
They will support the production of Test Scripts and Plans and undertake the testing process as well as supporting other testing teams or processes.
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
KEY RESULT AREAS
The eCare Entry Level Tester will:
Responsible for using information management software resources and appropriate IM&T systems to manage and record testing processes.
Responsible for accurately logging and managing of all issues in the local Issues Management Tool and ensuring all supporting information and evidence are well documented.
Contributing to supporting system readiness reporting or go live acceptance/QA criteria and produce reports for the Project Managers e.g., progress, constraints, results, defects, risks.
Responsible for supporting the testing of new projects and relevant changes to existing systems to ensure that all aspects of testing are covered.
Manage own time effectively to prioritise competing demands using initiative, with guidance from the Test Lead or Test Manager.
The post holder will be responsible for applying testing processes for new solutions or new versions/upgrades.
Work within the Clinical Programme Team to provide support in the delivery of projects across the Health Community.
Will be expected to recommend rejection of software solutions or new versions/upgrades of software if the testing process highlights unresolved faults that will have an impact on the business-as-usual operations.
Will be expected to directly liaise with vendors of IM&T solutions to support the identification and resolution of faults.
Will be expected to support escalations to SROs or senior managers if end user resources are not being committed to the testing process.
Communicate effectively and build a good working relationship with clinical and business solution users (Project staff, Support teams, Information Analysts, Software Developers, third party suppliers (both local and national) and system users).
Gaining the credibility and confidence of system users from multidisciplinary groups and assisting the team with invoking change while remaining calm and professional.
Communicate with system users to better understand a wide range of work processes and business rules.
Work directly and communicate effectively within the Trust to support all testing activities contributing to successful implementations that meet the Trusts’ requirements from both a qualitative and operational perspective by establishing simple and complex test requirements and giving the best testing advice.
To be responsible for the tracking and regular reporting against quality and testing issues from identification to resolution.
Ability to support the extraction of information from multiple IM&T information sources.
Analyse and compare data stored in various clinical software business systems to validate accuracy of data migration or interfacing.
Support the analysis and response to sometimes complex data queries from internal customers dealing with patient data and defects.
Support the analysis and explain business and technical requirements, in collaboration with system suppliers and system users, to ensure systems testing outputs meet agreed acceptance criteria.
Support the analysis of the clinical or business context that the system or solution will be expected to support in order to produce a suitable test process.
Maintain up to date knowledge of new systems and upgrades by attending the appropriate familiarisation/training sessions. The post holder will need to be aware of new and changing software and developments to prepare for the testing processes.
Supporting multiple testing tasks, workloads and meeting deadlines, e.g testing projects, with guidance from the Test Lead or Manager.
This advert closes on Sunday 5 May 2024