Deputy Head of Patient Safety Incident Management
| Posting date: | 15 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £50,952 - £57,349 per annum |
| Hours: | Full time |
| Closing date: | 15 May 2024 |
| Location: | Wickford, SS11 7XX |
| Company: | Essex Partnership NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6225758/364-A-7616 |
Summary
A Vacancy at Essex Partnership University NHS Foundation Trust.
The Director of Safety and Patient Safety Specialist is seeking an enthusiastic, value driven, exceptional individual who is passionate about improving safety, service user experience, staff engagement and development.
To undertake this, the post holder will support staff and be required to meet with the families and patients to ensure service user and carer views are captured in relation to lesson identification, including capturing positive experience of using our services. Be passionate and willing to contribute to the culture of learning in the organisation and ready to make a difference. Have sound knowledge of the National Patient Safety Strategy, Patient Safety Incident Response Framework and Human factors/Safety Science. Support the identification of contributory factors to ensure that learning responses are undertaken in accordance with Patient Safety Incident Response Framework (PSIRF) guidance, and reports evidence the use of Systems Engineering Initiative for Patient Safety (SEIPS) methodology.
Our ambition is to deliver outcomes through a Quality Improvement approach and the post holder will have the opportunity to develop their Quality Improvement skills and knowledge to Expert level. If this sounds like you we will encourage you to apply for this role.
*Please note that the advert will close earlier than stated if a significant number of applications are received. Interview Date: TCB
The post holder will contribute to the daily management of Patient Safety Incident Response processes and lead the management of Patient Safety investigations effectively.
Deputise for the Head of Patient Safety Incident Management as required. As Deputy, the post holder will have oversight of all ongoing investigations and reviews and will provide lead investigators with support and guidance throughout the investigation/review process.
Support the Head of PSIM with the development of Safety Improvement Plans and undertake Quality Reviews as required.
Conduct thorough learning response reviews which follow a systems learning approach
Work with a range of internal and external stakeholders to investigate, analyse and use judgement through the collation of evidence and findings using the agreed methods within the Trust’s Patient Safety Incident Response Plan (PSIRP). The outcome will be the identification of systems learning from a patient safety incident that will then guide sustainable risk reduction and service improvement, ensuring that a Just and Learning Culture and Human Factors principles are maintained.
Will be required to analyse and interpret complex and sensitive clinical and safety situations.
Support the development of learning plans.
Have responsibility for a named care unit and work collaboratively with the senior leadership team providing guidance, support and advice as needed.
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Provide expert advice, guidance and empowerment to all staff on matters related to patient safety incidents, investigations and responses. Ensure compliance at all times with local and national guidance.
Provide training, coaching and facilitation to staff to support a systems learning approach in response to patient safety incidents.
To support the Head of Patient Safety Incident Management Team in for ensuring compliance with all statutory reporting requirements.
Attend Coroners courts when required as a representative of the Trust
To be responsible for the planning and allocation of cases for discussion in the PSIRF Oversight Group Review panels on behalf of the Head of Patient Safety Incident Management Team and ensuring robust meeting taking and follow up of actions in a timely manner.
Attend Learning Collaborative Partnership meetings on a monthly basis to update on learning from deaths and PSIRF and take away actions.
Contribute to the planning and organisation of response plans and investigations following patient safety incidents, adjusting plans or strategies as necessary with the support and direction of the Head of Patient Safety Incident Management Team.
Work autonomously as a learning response lead and in conjunction with colleagues, escalating any identified risks to the Head of Patient Safety Incident Management.
To be responsible for the writing of the draft terms of reference or key questions to be asked for a learning response review using information available in the decision making tool.
Identify and review all sources of information in relation to patient safety incidents and use a variety of analytical skills to identify systems learning. The information may include paper and electronic records, witness statements, liaising with stakeholders, patients and their families and carers.
Conduct team reviews and ensure this provides an opportunity for the team to contribute to the findings. Team reviews will be conducted in line with the ‘Being Open’ and Just Culture principles.
Provide highly specialist advice in relation to patient safety incident responsiveness to improve and influence the care and treatment of patients through sustained learning.
Provide and receive highly complex, sensitive and contentious information relating to patient safety incidents and present this information to teams and groups as appropriate.
Liaise with patients, service users, carers, victims and their families following a patient safety incident and throughout response processes, encouraging and supporting active engagement.
Advising the Head of Patient Safety Incident Management on the quality, suitability and effectiveness of completed investigation reports.
Present complex, unwelcome and sometimes distressing information to a range of internal and external stakeholders including patient, service users and their families, victims and their families, senior clinicians and front line professionals.
Critically evaluate and analyse complex, diverse and sometimes contradictory evidence from a wide range of sources.
Monitor the progress of patient safety incident response processes; and in conjunction with Head of Patient Safety Incident Management Team produce, develop and present highly complex quality reports and analysis on incidents which will be available to the Trust Board, associated sub-committees such as quality and safety meetings and for internal and external reporting requirements as required, with identified learning and thematic analysis.
Review learning plans to identify trends and themes and identify relevant actions to ensure learning is embedded and sustained into clinical practice working collaboratively with clinical and operational partners.
Develop a strong interpersonal and professional relationship with operational team managers that supports collaborative working and effective response to the progression of investigation and safety improvement plans
Participate in the development of an effective team and the development of productive working relationships throughout the Trust.
Remain impartial and objective at all times.
Advise, encourage and share knowledge utilising the latest research and practice development, through literature and peer reviews.
Apply the principles and practice of a just and learning culture across a diverse range of clinical services and recognise when specialist expert opinion is required.
Contribute to the development and improvement of a systems learning approach and cultural changes associated with the introduction of the patient safety incident response framework and lead on allocated improvement and innovation projects. Post holder must be willing to develop the required skills and knowledge for the role.
Responsible for horizon scanning and developing external networks in order to stay updated.
This advert closes on Monday 29 Apr 2024
The Director of Safety and Patient Safety Specialist is seeking an enthusiastic, value driven, exceptional individual who is passionate about improving safety, service user experience, staff engagement and development.
To undertake this, the post holder will support staff and be required to meet with the families and patients to ensure service user and carer views are captured in relation to lesson identification, including capturing positive experience of using our services. Be passionate and willing to contribute to the culture of learning in the organisation and ready to make a difference. Have sound knowledge of the National Patient Safety Strategy, Patient Safety Incident Response Framework and Human factors/Safety Science. Support the identification of contributory factors to ensure that learning responses are undertaken in accordance with Patient Safety Incident Response Framework (PSIRF) guidance, and reports evidence the use of Systems Engineering Initiative for Patient Safety (SEIPS) methodology.
Our ambition is to deliver outcomes through a Quality Improvement approach and the post holder will have the opportunity to develop their Quality Improvement skills and knowledge to Expert level. If this sounds like you we will encourage you to apply for this role.
*Please note that the advert will close earlier than stated if a significant number of applications are received. Interview Date: TCB
The post holder will contribute to the daily management of Patient Safety Incident Response processes and lead the management of Patient Safety investigations effectively.
Deputise for the Head of Patient Safety Incident Management as required. As Deputy, the post holder will have oversight of all ongoing investigations and reviews and will provide lead investigators with support and guidance throughout the investigation/review process.
Support the Head of PSIM with the development of Safety Improvement Plans and undertake Quality Reviews as required.
Conduct thorough learning response reviews which follow a systems learning approach
Work with a range of internal and external stakeholders to investigate, analyse and use judgement through the collation of evidence and findings using the agreed methods within the Trust’s Patient Safety Incident Response Plan (PSIRP). The outcome will be the identification of systems learning from a patient safety incident that will then guide sustainable risk reduction and service improvement, ensuring that a Just and Learning Culture and Human Factors principles are maintained.
Will be required to analyse and interpret complex and sensitive clinical and safety situations.
Support the development of learning plans.
Have responsibility for a named care unit and work collaboratively with the senior leadership team providing guidance, support and advice as needed.
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Provide expert advice, guidance and empowerment to all staff on matters related to patient safety incidents, investigations and responses. Ensure compliance at all times with local and national guidance.
Provide training, coaching and facilitation to staff to support a systems learning approach in response to patient safety incidents.
To support the Head of Patient Safety Incident Management Team in for ensuring compliance with all statutory reporting requirements.
Attend Coroners courts when required as a representative of the Trust
To be responsible for the planning and allocation of cases for discussion in the PSIRF Oversight Group Review panels on behalf of the Head of Patient Safety Incident Management Team and ensuring robust meeting taking and follow up of actions in a timely manner.
Attend Learning Collaborative Partnership meetings on a monthly basis to update on learning from deaths and PSIRF and take away actions.
Contribute to the planning and organisation of response plans and investigations following patient safety incidents, adjusting plans or strategies as necessary with the support and direction of the Head of Patient Safety Incident Management Team.
Work autonomously as a learning response lead and in conjunction with colleagues, escalating any identified risks to the Head of Patient Safety Incident Management.
To be responsible for the writing of the draft terms of reference or key questions to be asked for a learning response review using information available in the decision making tool.
Identify and review all sources of information in relation to patient safety incidents and use a variety of analytical skills to identify systems learning. The information may include paper and electronic records, witness statements, liaising with stakeholders, patients and their families and carers.
Conduct team reviews and ensure this provides an opportunity for the team to contribute to the findings. Team reviews will be conducted in line with the ‘Being Open’ and Just Culture principles.
Provide highly specialist advice in relation to patient safety incident responsiveness to improve and influence the care and treatment of patients through sustained learning.
Provide and receive highly complex, sensitive and contentious information relating to patient safety incidents and present this information to teams and groups as appropriate.
Liaise with patients, service users, carers, victims and their families following a patient safety incident and throughout response processes, encouraging and supporting active engagement.
Advising the Head of Patient Safety Incident Management on the quality, suitability and effectiveness of completed investigation reports.
Present complex, unwelcome and sometimes distressing information to a range of internal and external stakeholders including patient, service users and their families, victims and their families, senior clinicians and front line professionals.
Critically evaluate and analyse complex, diverse and sometimes contradictory evidence from a wide range of sources.
Monitor the progress of patient safety incident response processes; and in conjunction with Head of Patient Safety Incident Management Team produce, develop and present highly complex quality reports and analysis on incidents which will be available to the Trust Board, associated sub-committees such as quality and safety meetings and for internal and external reporting requirements as required, with identified learning and thematic analysis.
Review learning plans to identify trends and themes and identify relevant actions to ensure learning is embedded and sustained into clinical practice working collaboratively with clinical and operational partners.
Develop a strong interpersonal and professional relationship with operational team managers that supports collaborative working and effective response to the progression of investigation and safety improvement plans
Participate in the development of an effective team and the development of productive working relationships throughout the Trust.
Remain impartial and objective at all times.
Advise, encourage and share knowledge utilising the latest research and practice development, through literature and peer reviews.
Apply the principles and practice of a just and learning culture across a diverse range of clinical services and recognise when specialist expert opinion is required.
Contribute to the development and improvement of a systems learning approach and cultural changes associated with the introduction of the patient safety incident response framework and lead on allocated improvement and innovation projects. Post holder must be willing to develop the required skills and knowledge for the role.
Responsible for horizon scanning and developing external networks in order to stay updated.
This advert closes on Monday 29 Apr 2024