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Macmillan Support Worker | Maidstone and Tunbridge Wells NHS Trust

Job details
Posting date: 15 April 2024
Salary: Not specified
Additional salary information: £25,147 - £27,596 per annum pro rata
Hours: Full time
Closing date: 15 May 2024
Location: Maidstone, ME16 9QQ
Company: Maidstone and Tunbridge Wells NHS Trust
Job type: Permanent
Job reference: 6205904/359-6205904-T1

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Summary


As a Band 4 Support Worker at Macmillan, you will play a crucial role in providing practical and emotional support to individuals affected by cancer. Working within a multidisciplinary team, you will assist in delivering high-quality care and support services tailored to the unique needs of patients and their families. Your role will encompass a wide range of responsibilities aimed at improving the overall well-being and quality of life of those facing cancer diagnoses.



Provide compassionate and empathetic support to individuals affected by cancer, addressing their emotional, practical, and informational needs throughout their cancer journey.

liaising with healthcare professionals and community organisations to ensure comprehensive and timely support.

Active listening, and emotional support to patients and their families, helping them cope with the emotional challenges associated with cancer diagnosis, treatment, and survivorship.

Advocate for patients' rights and needs within the healthcare system, ensuring they receive appropriate care, support, and resources tailored to their individual circumstances.

Provide patients and their families with accurate and accessible information about cancer, treatment options, symptom management, and available support services to empower them to make informed decisions.

Maintain accurate and up-to-date records of patient interactions, assessments, interventions, and outcomes in compliance with organisational policies and regulatory requirements.

Work collaboratively with multidisciplinary teams, including healthcare professionals, social workers, counsellors, and volunteers, to ensure holistic and coordinated care for patients.

Participate in quality improvement initiatives, evaluating service delivery processes, identifying areas for improvement, and implementing strategies to enhance patient care and support outcomes.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.



Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust’s Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic:rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.



Interview Date: To be confirmed,


This advert closes on Thursday 2 May 2024

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