Call Centre Apprentice from £13,000-£18,000 (Apprenticeship)
| Posting date: | 14 April 2024 |
|---|---|
| Salary: | £7.14 per hour |
| Hours: | Full time |
| Closing date: | 13 May 2024 |
| Location: | Manchester , M2 7LP |
| Company: | GetMyFirstJob Ltd |
| Job type: | Apprenticeship |
| Job reference: | 248756 |
Summary
As an apprentice you will learn about the Markets, forecasts, trading and systems.
Contact existing clients about their current commercial utilities.
You will also learn the processes fact finding
Overtime you will progress to a commercial energy specialist.
Training
Customer Service Practitioner Level 2
End point assessment
Functional skills in Math and English if needed.
Qualifications required
GCSE or equivalent English (Grade 9-4 (A*-C)) desirable but not essential.
GCSE or equivalent Math (Grade 9-4 (A*-C)) desirable but not essential.
Skills required
Communication skills
IT skills
Customer care skills
Prospects
Progression to a Team Leader role.
Qualification / Standard : ST0072 Customer service practitioner
Duration 15 Months