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Apprentice Patient Pathway Coordinator - Paediatrics | North Middlesex University Hospital NHS Trust

Job details
Posting date: 12 April 2024
Salary: Not specified
Additional salary information: £23,630 per annum inclusive of HCAs
Hours: Full time
Closing date: 12 May 2024
Location: London, N18 1QX
Company: North Middlesex University Hospital NHS Trust
Job type: Contract
Job reference: 6150191/393-NMUH-1323

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Summary


We are seeking to appoint an organised, dynamic, and enthusiastic candidate to the role of Patient Pathway Coordinator apprentice within Children's Admin to offer an efficient administrative and clerical support service in line with service requirements,

Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to gain your qualification.

For this role you will undertake a 22-month development programme in Business Administration within Children's Admin , through work-based learning and by attending regular training sessions. Successfully completing the training programme will lead to an Advanced Apprenticeship Level 3.

This position is on a fixed term contract with the opportunity to become permanent once the qualification is successfully completed and achieved.

Please be advised if you already hold a relevant qualification in this area at level 3 or higher( so in Business Administration or Business Management) you are not eligible to apply for this particular role.

The postholder will join a newly restructured team maintaining clinics management within the service working alongside our Senior Medical staffing team consisting of 22x Consultants, and 3x GP's, as well as Junior Medical staffing clinics, and our Clinical Nurse Specialist team.

The Patient Pathway Coordinator (PPC) will work within a dedicated specialty clinical area to facilitate the smooth running of the patient journey by ensuring that efficient and streamlined administrative processes take place revolving around each patient and their individual needs. PPC’s will sometimes be expected to provide cross-cover for other members of the team to ensure a consistent and effective administration service is maintained at all times.

The PPC will assist the patients throughout their hospital experience to ensure that care provided is timely, efficient, and appropriate in regards to all members of the healthcare/ multidisciplinary team, and giving the patient a single point of contact for their appointments, ensuring the patient and carer experience is central to every stage of the patient journey, as well as ensuring potential breaches of RTT (referral to treatment) waiting times targets are avoided or escalated to the relevant manager.

North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London’s busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond.

Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients’ wellbeing.

We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families.

For more information, please access the following link: https://www.northmid.nhs.uk/

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.

For more information on the role, or to arrange an informal visit to the department, please contact Tulin Saglam - Paediatric Outpatient Team Leader at tulin.saglam@nhs.net.


This advert closes on Sunday 21 Apr 2024

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