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Sales Administrator

Job details
Posting date: 12 April 2024
Salary: £25,000 to £28,000 per year
Hours: Full time
Closing date: 12 May 2024
Location: Telford, Shropshire
Remote working: On-site only
Company: Prince Personnel
Job type: Permanent
Job reference: DE26093

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Summary

Sales Administrator
Telford
Permanent

£25,000 - £28,000
Monday to Friday

We currently have a fantastic opportunity to join one of our well-established clients, who offers a great working environment and a family run feel to the company. The Sales Administrator role is a challenging one with strong sales and/ or customer service career progression potential for the right candidate. There is a possibility that it can lead to further customer service or sales and marketing management positions within the business, as well as more direct field sales roles.

Attention to detail and ability to juggle workload and to work positively with suppliers, customers and internally is a must. You will be responsible for the efficient and accurate day-to-day administration of all aspects of the sales function, from lead identification through to manufacturing production and ongoing support. The role will be predominantly office-based, although there may be travel out to customers with the sales or engineering team where you will be key to helping accelerate customer acquisition, ensuring customer retention and improve customer account growth, contributing to delivering the company’s 5-year brand vision and profitable growth targets.

This is an influential customer and supplier facing role, key to the company’s commitment to delivering the best experience to our clients. You will need strong organisational, time management, teamworking and communication skills, as well as a passion for delivering impressive supply chain customer experience.

You will be responsible for:

• Helping to research, develop and manage lead and prospect data.
• Working closely with marketing to deliver sales materials and campaigns, e.g. social, eMarketing, direct marketing, presentations etc.
• Managing enquiries and supplier quotations, liaising with international clients.
• Collate information, checking for accuracy, and streamlining the quotation process. Helping identify and resolve production and operational issues.
• Receiving and processing purchase orders, liaising with engineering and operations for smooth and timely handovers from sales to production.
• Contacting customers and suppliers by phone or email to give progress updates, answering queries, obtaining missing information, maintaining supply schedules, managing slow-moving stock and staying in touch.
• Maintaining and updating sales and customer records, utilising various systems, including Microsoft office, CRM, and ERP.
• Running monthly and ad hoc sales reports, as required.
• Expediting queries and orders, as well as helping with issue resolution, through effective and supportive internal liaison with engineering, operations and other business departments, as necessary.
• Supporting the sales department with other administrative tasks, as needed.
• Embracing the company brand values and playing your part in helping the company continuously improve and become a stand-out supplier of choice, as well as a great place to work and a great partner to work with.

Skills and Experience required:

• Sales and/or customer account management experience.
• Interest in engineered manufacturing and supply chain management.
• Excellent written and verbal communication skills.
• Strong numeracy, attention to detail and commercial awareness.
• Ability to prioritise, organise and juggle a demanding workload.
• IT literate and competent in the Microsoft suite of applications.
• Knowledge of working with a sales CRM is an advantage.
• Ability to work on your own and as team.
• A positive attitude, working with others to resolve issues.
• A hunger to grow oneself, alongside business growth.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE26093

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