Team Administrator (16-25s) | West London NHS Trust
| Posting date: | 12 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,460 - £31,909 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 12 May 2024 |
| Location: | Southall, UB2 4SD |
| Company: | West London Mental Health Trust |
| Job type: | Permanent |
| Job reference: | 6224487/222-LS-MINT-249-A |
Summary
Are you interested in using your administrative skills to support an exciting new pathway that is being developed to improve mental health services for young adults? Keen to use your experience to bring about positive change in the NHS? Look no further…
We are looking to appoint an experienced, reliable and dynamic team administrator to provide organisational, administrative and secretarial support to a small team dedicated to supporting the 16-25 age group. The role will be based in the multidisciplinary Mental Health Integrated Network Team (MINTs) in Hounslow.
This is a new and varied role, and you will play a key role in shaping it in line with the developing Young Adult (16-25) pathway. If you are a multi-tasker with great communication and organisation skills, who enjoys variety and has the ability to work systematically using your own initiative, this could be the job for you!
This is a role that requires excellent communication skills, as you will be liaising with a wide range of stakeholders (including service users and their families, as well as colleagues in local child and adolescent mental health services, adult mental health services, Local Authority, as well as voluntary and education settings).
Reporting to the Young Adult Senior Pathway Coordinator, you will provide administrative support to all aspects of the 16-25 pathway, including acting as a first point of contact for queries, processing clinical information (e.g. referrals), and maintaining tracking lists/ databases. You will also ensure that everyone who contacts the team receives excellent customer service and assistance.
Other key tasks will include assisting with the coordination of the Young Adult Partnership Panel, liaising with internal and external partnership agencies to researching and collating information about community services in the borough, and maintaining excellent data quality of patient records.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Thursday 18 Apr 2024