Field Care Supervisor
| Posting date: | 11 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | BN2 4AE |
| Company: | Carepoint Services Limited |
| Job type: | Permanent |
| Job reference: | 34172-289-04100126 |
Summary
Do you work in care? Are you looking to further your career? Carepoint Services are looking for a Field Care Supervisor.
PURPOSE OF JOB:
The Field Care Supervisor plays a lead role in the development of good community care practices and procedures in relation to Carepoint Services Ltd.
To represent Carepoint Services Ltd as the first member of staff to visit Service Users and undertake complete assessments of task and risk.
To transfer this information into a completed care plan.
To work in conjunction with the office care co-ordinator and to assist in the smooth running and upkeep of all care delivery practice and procedures.
To provide a cover care service and deliver care as instructed by the care manager and care co-ordinator when emergencies, short-term requirements and covers are needed.
QUALITY AND STANDARDS:
The Field Care Supervisor must deliver initial care service to all new service users, to introduce permanent carers and to monitor and review ongoing packages of care, undertake regular spot checks, assessments and review visits as required.
To further establish the quality reputation of Carepoint Services Ltd and identify opportunities for increasing service provision, through effective liaison with other agencies as appropriate:
A Field Care Supervisor must be prepared to carry out emergency last resort cover for care workers if required.
PERSON SPECIFICATION
o Understanding of legislation relating to community care.
o Recognise problems and formulate solutions.
o Ability to communicate both verbally and in writing.
o Good level of numeracy and basic IT skills. Assessment and gathering information skills.
o Organisational skills including scheduling work effectively, supervising staff and providing professional support.
o Capable of accepting responsibility and coping with emergencies. Positive attitude to own health and work attendance record.
o Ability to implement and review care plans and work with complex cases.
o Preferred Qualifications and Experience Education to GCSE 5 subjects or higher GNVQ/NVQ level 3 in Social Care or higher
o Previous experience as a Field Care Supervisor or care worker useful but not essential
JOB OBJECTIVES
o It is the responsibility of the Field Care Supervisor to support the Branch Manager, and other members of the staff team to:
o To carry out all aspects of the process in the of delivery of the care service according to the following guidelines.
o To Implement the Company's policies & procedures, guidelines and regulations and to operate within the existing structured framework
o Carry out day-to-day operational branch activities including, but not limited to, the following according to the instructions of the Branch Manager or the Head Office Management.
o Carry out duties in accordance with the Company's Customer Care Policy.
o Ensure full compliance with the National Care Standards and local CSCI requirements
o Make every effort to ensure continuity and growth of the care services to ensure that care workers have sufficient work and that we can meet the demand of our customers.
PERSONAL DEVELOPMENT
o Manage your own personal development do not rely on others to take the lead in providing training to meet your own needs and aspirations.
o Discuss your career plans with the Manager and work out a Personal Development Plan and how you might achieve them.
o Ensure that you fully understand and use the computerised rostering systems properly. Request extra training if required.
o Attend obligatory training courses as soon as possible after joining and maintain updates.
o Field Care Supervisors must take steps to attain NVQ Level 3 in Social Care as soon as possible.
PURPOSE OF JOB:
The Field Care Supervisor plays a lead role in the development of good community care practices and procedures in relation to Carepoint Services Ltd.
To represent Carepoint Services Ltd as the first member of staff to visit Service Users and undertake complete assessments of task and risk.
To transfer this information into a completed care plan.
To work in conjunction with the office care co-ordinator and to assist in the smooth running and upkeep of all care delivery practice and procedures.
To provide a cover care service and deliver care as instructed by the care manager and care co-ordinator when emergencies, short-term requirements and covers are needed.
QUALITY AND STANDARDS:
The Field Care Supervisor must deliver initial care service to all new service users, to introduce permanent carers and to monitor and review ongoing packages of care, undertake regular spot checks, assessments and review visits as required.
To further establish the quality reputation of Carepoint Services Ltd and identify opportunities for increasing service provision, through effective liaison with other agencies as appropriate:
A Field Care Supervisor must be prepared to carry out emergency last resort cover for care workers if required.
PERSON SPECIFICATION
o Understanding of legislation relating to community care.
o Recognise problems and formulate solutions.
o Ability to communicate both verbally and in writing.
o Good level of numeracy and basic IT skills. Assessment and gathering information skills.
o Organisational skills including scheduling work effectively, supervising staff and providing professional support.
o Capable of accepting responsibility and coping with emergencies. Positive attitude to own health and work attendance record.
o Ability to implement and review care plans and work with complex cases.
o Preferred Qualifications and Experience Education to GCSE 5 subjects or higher GNVQ/NVQ level 3 in Social Care or higher
o Previous experience as a Field Care Supervisor or care worker useful but not essential
JOB OBJECTIVES
o It is the responsibility of the Field Care Supervisor to support the Branch Manager, and other members of the staff team to:
o To carry out all aspects of the process in the of delivery of the care service according to the following guidelines.
o To Implement the Company's policies & procedures, guidelines and regulations and to operate within the existing structured framework
o Carry out day-to-day operational branch activities including, but not limited to, the following according to the instructions of the Branch Manager or the Head Office Management.
o Carry out duties in accordance with the Company's Customer Care Policy.
o Ensure full compliance with the National Care Standards and local CSCI requirements
o Make every effort to ensure continuity and growth of the care services to ensure that care workers have sufficient work and that we can meet the demand of our customers.
PERSONAL DEVELOPMENT
o Manage your own personal development do not rely on others to take the lead in providing training to meet your own needs and aspirations.
o Discuss your career plans with the Manager and work out a Personal Development Plan and how you might achieve them.
o Ensure that you fully understand and use the computerised rostering systems properly. Request extra training if required.
o Attend obligatory training courses as soon as possible after joining and maintain updates.
o Field Care Supervisors must take steps to attain NVQ Level 3 in Social Care as soon as possible.