Racing Data Operator
| Posting date: | 11 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 11 May 2024 |
| Location: | Howden, DN14 7AE |
| Company: | PA Media Group |
| Job type: | Permanent |
| Job reference: | 1267 |
Summary
Role overview
The Vacancy
To provide accurate live data for all international horse racing services and UK Greyhound services. To effectively co-ordinate
and deliver a specific service when on a designated shift within an active team environment. To contribute to live validation and
service supervision when required
What you'll be doing ...
* Pre-race data collection, preparation, and distribution.
* Live betting and results processing for the following services: -
1. UK Horse and Greyhound Racing
2. South African Horse Racing
3. French Horse Racing
4. Japanese Horse Racing
5. Indian Horse Racing
6. Selected other territories
* Respond to Racing Customer Services and customer queries in a flexible, professional manner.
* Liaising with third party suppliers and data providers.
* Ensure that current standard operating procedures are adhered to for each service.
* A full working knowledge of all current standard operating procedures.
* Ensure that any live data issues are clearly communicated to senior staff and shift leaders for follow up.
* Understanding of downstream customer impact and the importance of escalating live data errors immediately.
* Horse Racing and Greyhound co-ordinating, including:
1. Publishing advisory notifications.
2. Checking, validating, and analysing live data.
3. Liaising with correspondents and data providers.
4. Adhering to daily check-sheets.
Do you have?
* A clear understanding of key betting concepts.
* Ability to form and maintain betting markets using department resources.
* Excellent communication skills (verbal and written).
* Ability to work under pressure whilst adhering to KPI targets.
* Ability to understand & follow operational process.
* Work within a 24/7, 365 days a year racing schedule.
Additional information
Whilst your job title and job description indicate your principal responsibilities, you may from time to time be asked to carry
out other work that is within your capability and capacity. Members of staff will not be asked to undertake other tasks
unreasonably, but a measure of flexibility is expected of all.
What we can offer …
In return for your commitment, you’ll join a team who work collaboratively to support one another. You can also expect:
* 5 weeks holiday in addition to 8 public holidays (pro-rated for part time employees)
* Holiday purchase scheme
* Enhanced pay for maternity, paternity and adoption leave
* Cycle 2 work scheme
* Company Pension
* Life Assurance
* Training & development
* Recruitment referral scheme
* Employee Assistance Programme
* Wellbeing Day
PA Media Group Values:
PA Media Group is committed to inspiring a positive culture and a work environment of Collaboration, Accountability, Integrity and
Respect. We encourage our employees to display the behaviours that demonstrate these values.
Inclusion
We’re working hard to ensure we provide an inclusive environment and as well as your skills and experience we’re also focused on
who you are and what else you can bring. We will do everything we can to support you during your application. If you need us to
make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
We will be considering candidates as they apply, so please do not delay in submitting your application as we may decide to close
the advert early. We will aim to update you on the status of your application as soon as possible.
The Vacancy
To provide accurate live data for all international horse racing services and UK Greyhound services. To effectively co-ordinate
and deliver a specific service when on a designated shift within an active team environment. To contribute to live validation and
service supervision when required
What you'll be doing ...
* Pre-race data collection, preparation, and distribution.
* Live betting and results processing for the following services: -
1. UK Horse and Greyhound Racing
2. South African Horse Racing
3. French Horse Racing
4. Japanese Horse Racing
5. Indian Horse Racing
6. Selected other territories
* Respond to Racing Customer Services and customer queries in a flexible, professional manner.
* Liaising with third party suppliers and data providers.
* Ensure that current standard operating procedures are adhered to for each service.
* A full working knowledge of all current standard operating procedures.
* Ensure that any live data issues are clearly communicated to senior staff and shift leaders for follow up.
* Understanding of downstream customer impact and the importance of escalating live data errors immediately.
* Horse Racing and Greyhound co-ordinating, including:
1. Publishing advisory notifications.
2. Checking, validating, and analysing live data.
3. Liaising with correspondents and data providers.
4. Adhering to daily check-sheets.
Do you have?
* A clear understanding of key betting concepts.
* Ability to form and maintain betting markets using department resources.
* Excellent communication skills (verbal and written).
* Ability to work under pressure whilst adhering to KPI targets.
* Ability to understand & follow operational process.
* Work within a 24/7, 365 days a year racing schedule.
Additional information
Whilst your job title and job description indicate your principal responsibilities, you may from time to time be asked to carry
out other work that is within your capability and capacity. Members of staff will not be asked to undertake other tasks
unreasonably, but a measure of flexibility is expected of all.
What we can offer …
In return for your commitment, you’ll join a team who work collaboratively to support one another. You can also expect:
* 5 weeks holiday in addition to 8 public holidays (pro-rated for part time employees)
* Holiday purchase scheme
* Enhanced pay for maternity, paternity and adoption leave
* Cycle 2 work scheme
* Company Pension
* Life Assurance
* Training & development
* Recruitment referral scheme
* Employee Assistance Programme
* Wellbeing Day
PA Media Group Values:
PA Media Group is committed to inspiring a positive culture and a work environment of Collaboration, Accountability, Integrity and
Respect. We encourage our employees to display the behaviours that demonstrate these values.
Inclusion
We’re working hard to ensure we provide an inclusive environment and as well as your skills and experience we’re also focused on
who you are and what else you can bring. We will do everything we can to support you during your application. If you need us to
make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
We will be considering candidates as they apply, so please do not delay in submitting your application as we may decide to close
the advert early. We will aim to update you on the status of your application as soon as possible.