Apprentice Customer Service Representative - 14442
| Posting date: | 11 April 2024 |
|---|---|
| Salary: | £240 to £322.5 per week |
| Additional salary information: | £429 |
| Hours: | Full time |
| Closing date: | 11 May 2024 |
| Location: | Greater Manchester, North West England |
| Company: | North Lancs Training Group Ltd |
| Job type: | Apprenticeship |
| Job reference: | 14442 |
Summary
Bray Foods Limited in Manchester are recruiting for an Apprentice Customer Service Representative. The successful candidate will work towards their Level 2 Customer Service whihc will take approximately 17 months to complete.
Duties:
• Dealing with customer enquiries and introducing our range of products and services.
• upselling our range of products to customers.
• Dealing with sales enquiries by telephone and email
• Targeting customers by email and telephone in order to generate new business
• Working with the marketing team to help create new advertising campaigns in order to generate new business
• Arranging appointments with potential new customers for our business development managers to visit.
• During your telephone calls you will be building a brilliant relationship and establishing the customers’ needs and processing orders and payments.
• Deliver excellent customer service & achieve sales through outbound calling.
• Any other customer related tasks required by the business.
• Opportunity for career progressions
Requirements:
• Good communication skills & good attention to detail
• Keen to develop & learn new skills
• Friendly and enthusiastic attitude
• Previous experience in a customer service role (preferred, but not essential)
• Ability to show tenacity and resilience in all work you do
Grades:
No formal qualifications required.
Hours:
Mon-Fri 9:00am-5:00pm / 30 mins lunch / 37.5 per week
Duties:
• Dealing with customer enquiries and introducing our range of products and services.
• upselling our range of products to customers.
• Dealing with sales enquiries by telephone and email
• Targeting customers by email and telephone in order to generate new business
• Working with the marketing team to help create new advertising campaigns in order to generate new business
• Arranging appointments with potential new customers for our business development managers to visit.
• During your telephone calls you will be building a brilliant relationship and establishing the customers’ needs and processing orders and payments.
• Deliver excellent customer service & achieve sales through outbound calling.
• Any other customer related tasks required by the business.
• Opportunity for career progressions
Requirements:
• Good communication skills & good attention to detail
• Keen to develop & learn new skills
• Friendly and enthusiastic attitude
• Previous experience in a customer service role (preferred, but not essential)
• Ability to show tenacity and resilience in all work you do
Grades:
No formal qualifications required.
Hours:
Mon-Fri 9:00am-5:00pm / 30 mins lunch / 37.5 per week
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.