Customer Service Advisor
| Posting date: | 11 April 2024 |
|---|---|
| Salary: | £23,000 to £25,000 per year |
| Hours: | Full time |
| Closing date: | 11 May 2024 |
| Location: | Glasgow, Scotland |
| Company: | Gradbay Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Exciting Opportunity Alert!
Are you ready to embark on a Customer Services adventure? Join our team and receive top-notch training! This role is perfect for Graduates, School Leavers, 2nd Jobbers, and experienced Customer Services pros.
As an Operations Executive, you'll be the star ensuring our customers receive the best service while maintaining compliance standards. Your duties include:
✅ Managing daily operations and admin tasks
✅ Guiding new clients through onboarding
✅ Addressing client inquiries pronto via phone, email, or written correspondence
✅ Enhancing processes and jumping into cool projects
✅ Supporting and training team members, creating a positive vibe
To be a rockstar in this role, you need:
Passion for financial services and investment management
Proficiency in Microsoft Office, especially Word and Excel
Strong interpersonal and communication skills
Ability to work solo or with a squad
Killer problem-solving skills and attention to detail
⏰ Great time management and flexibility
Qualifications & Education:
Scottish Higher / GCSEs (or equivalent) at level C or higher
Professional qualifications like the CISI Investment Operations Certificate (nice to have!)
What's in it for you:
Competitive starting salary: £23,000-25,000
Comprehensive benefits: Pension, Life insurance, Holiday allowance
Study support for further professional development
Real opportunities for career growth
Ready to level up? Apply now and let's make magic happen! ✨
Are you ready to embark on a Customer Services adventure? Join our team and receive top-notch training! This role is perfect for Graduates, School Leavers, 2nd Jobbers, and experienced Customer Services pros.
As an Operations Executive, you'll be the star ensuring our customers receive the best service while maintaining compliance standards. Your duties include:
✅ Managing daily operations and admin tasks
✅ Guiding new clients through onboarding
✅ Addressing client inquiries pronto via phone, email, or written correspondence
✅ Enhancing processes and jumping into cool projects
✅ Supporting and training team members, creating a positive vibe
To be a rockstar in this role, you need:
Passion for financial services and investment management
Proficiency in Microsoft Office, especially Word and Excel
Strong interpersonal and communication skills
Ability to work solo or with a squad
Killer problem-solving skills and attention to detail
⏰ Great time management and flexibility
Qualifications & Education:
Scottish Higher / GCSEs (or equivalent) at level C or higher
Professional qualifications like the CISI Investment Operations Certificate (nice to have!)
What's in it for you:
Competitive starting salary: £23,000-25,000
Comprehensive benefits: Pension, Life insurance, Holiday allowance
Study support for further professional development
Real opportunities for career growth
Ready to level up? Apply now and let's make magic happen! ✨