Quality Manager | NHS England
| Posting date: | 11 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £43,742 per annum |
| Hours: | Full time |
| Closing date: | 11 May 2024 |
| Location: | Newcastle, NE15 8NY |
| Company: | Health Education England |
| Job type: | Permanent |
| Job reference: | 6220203/990-S3-NEY1200-B |
Summary
Are you passionate about improving the quality of healthcare of under-represented groups? Do you want to work in partnership with NHS England, Ministry of Justice, the Office of the Police & Crime Commissioner and Local Authorities to ensure healthcare delivered in secure settings is of a high quality? An exciting opportunity to work in NHS England’s Health and Justice Commissioning will help you achieve that.
This is a role within the North East & Yorkshire Region Health and Justice Quality Team covering the commissioning and monitoring of healthcare in criminal justice settings: prisons, an immigration removal centre, secure children’s units, Liaison and Diversion and Sexual Assault Referral Centres. The post holder will be primarily based within Newcastle and will require travel across the North East & Yorkshire.
Working with the Senior Nursing and Quality Manager and the Health and Justice Commissioning team, you will support quality assurance and service improvement across the justice settings. We develop and implement regional quality processes, contribute to national Health and Justice policies, and support the implementation of the NHS National Patient Safety Strategy.
This role will work with commissioners to deliver projects, initiatives and services on time and in a cost-effective way offering clinical input to service developments, as well as supporting our statutory functions to support death in custody investigations and gaining assurances from providers that all incidents have been reviewed effectively and learning put in place and embedded into day to day practice. This will include ensuring providers are delivering consistent, high quality and inclusive services, that these are monitored and reported, using the existing performance and quality mechanisms. This will include:
• Support procurement of scoping work on health services and translate outcomes into plans.
• To support the identification and sharing of best practice in services.
• Contribute to performance improvement, taking a lead for identified areas.
• To support the commissioning of projects through patient and public engagement and 13Q reporting
• Undertake engagement and consultation with those using health services within Liaison and Diversion, Prisons, SARCs and Secure Children’s homes their families and carers and staff where appropriate, to deliver service improvement and to support the objectives of the North East & Yorkshire Health & Justice regional team.
• Providing advice to colleagues, peers and providers on clinical programmes of work, and supporting service improvement.
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/ .
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents
Are you the right person for the job?
We are looking for a candidate with strong experience in quality and service improvement, using tools such as audits, service user feedback, investigation case reviews and robust implementation planning for service change. The successful candidate will hold an active clinical registration and will have robust skills in partnership across sectors, development of quality assurance processes. It is desirable for candidates to have experience of delivering services in the criminal justice system, but it is not essential.
This is an exciting time for prison healthcare in the North East team with a new prison opening in April 2025, and a number of procurements, as well as ongoing innovations to implement new ways of working and improve healthcare services. You will be instrumental in monitoring the quality of services using quality assurance mechanisms including quarterly quality assurance visits, data analysis and review, local, regional and national intelligence and contracting reporting.
This advert closes on Thursday 25 Apr 2024