Administrator - Income Services
| Posting date: | 11 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 May 2024 |
| Location: | Chichester, West Sussex |
| Company: | Blue Octopus Recruitment Limited |
| Job type: | Permanent |
| Job reference: | HYDE172926 |
Summary
Income Services Administrator
Chichester
Up to £25,000
Hyde is looking to recruit an Income Services Administrator.
Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home, it allows them to realize their potential, enjoy their environment, and contribute to their community.
Responsibilities:
Assist in the prevention and recovery of rent arrears and other debts for all tenure types.
Use strong administrative skills to support the Income Services team.
Liaise with key internal and external stakeholders to maximize income collection.
Support customers in meeting and sustaining their tenancy and lease obligations.
Build and maintain effective working relationships with customers.
Assist in prioritizing rent and service charge payments and arrears reduction.
Process customer requests for payments taken and/or refunded.
Encourage the use of digital platforms for contact and payments.
Provide advice and guidance regarding benefits and welfare entitlements.
Work collaboratively with the wider Income team to prevent delays in processing information.
Key Skills and Experience:
Strong administrative skills
Computer literate and able to use own initiative
Background in income collection is beneficial but not essential
Strong numeracy skills
Benefits:
A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package
Volunteering days
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we're committed to cultivating an inclusive workplace where everyone is proud to be unique.
Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Chichester
Up to £25,000
Hyde is looking to recruit an Income Services Administrator.
Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home, it allows them to realize their potential, enjoy their environment, and contribute to their community.
Responsibilities:
Assist in the prevention and recovery of rent arrears and other debts for all tenure types.
Use strong administrative skills to support the Income Services team.
Liaise with key internal and external stakeholders to maximize income collection.
Support customers in meeting and sustaining their tenancy and lease obligations.
Build and maintain effective working relationships with customers.
Assist in prioritizing rent and service charge payments and arrears reduction.
Process customer requests for payments taken and/or refunded.
Encourage the use of digital platforms for contact and payments.
Provide advice and guidance regarding benefits and welfare entitlements.
Work collaboratively with the wider Income team to prevent delays in processing information.
Key Skills and Experience:
Strong administrative skills
Computer literate and able to use own initiative
Background in income collection is beneficial but not essential
Strong numeracy skills
Benefits:
A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package
Volunteering days
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we're committed to cultivating an inclusive workplace where everyone is proud to be unique.
Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.