Security Officer / Concierge
Posting date: | 11 April 2024 |
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Salary: | £11.62 per hour |
Hours: | Full time |
Closing date: | 11 May 2024 |
Location: | Edinburgh, Scotland |
Company: | First Response Group |
Job type: | Permanent |
Job reference: |
Summary
At First Response Group, we're offering an outstanding opportunity for a skilled Concierge to play a pivotal role in providing exceptional service, stationed at a prestigious location.
Key Responsibilities of the Concierge include:
☑️ Ensuring a welcoming and secure environment for residents and visitors.
☑️ Managing access control, greeting guests, and providing information.
☑️ Responding promptly to resident and visitor inquiries and requests.
☑️ Monitoring and patrolling designated areas for security and safety.
☑️ Collaborating with building management to address and resolve issues.
☑️ Completing reports and administrative duties.
☑️ Upholding the highest standards of customer service.
☑️ Performing light cleaning duties to maintain a tidy and presentable environment.
Requirements:
☑️ Experience as a Concierge or in a customer-facing role.
☑️ Excellent communication and interpersonal skills.
☑️ Ability to work independently and as part of a team.
☑️ Professional presentation and a customer-focused mindset.
Benefits:
☑️ SIA upskilling and relevant training.
☑️ Holiday allowance of an average of 5.6 weeks per year pro-rata.
☑️ Referral Scheme - earn £100 voucher for every successful referral.
☑️ Private Healthcare package, including GP24 and access to the Employee Assistance Program.
☑️ Continuous professional development.
☑️ Death-in-Service.
☑️ Statutory Pension.
☑️ Uniform.
☑️ Industry-leading pay rates.
Additional Information:
☑️ Must be able to work on a 4-on-4-off shift pattern on both days and nights.
Essential Skills:
☑️ Previous experience in a Concierge or customer-facing role.
☑️ Must have the right to work in the UK.
☑️ Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.
☑️ High levels of written and verbal communication skills.
☑️ Professional and approachable demeanor.
Desired Skills:
☑️ Ability to work proactively and use intuition.
☑️ Strong attention to detail.
☑️ Adaptability and responsiveness.
☑️ Ability to remain patient and calm under pressure.
☑️ Ability to remain alert and aware of surroundings.
Join First Response Group today and embark on an exciting and rewarding career as a Concierge, where ☑️ We Listen, ☑️ We Respond, ☑️ We Deliver.
Proud member of the Disability Confident employer scheme