Duty Shift Manager
| Posting date: | 10 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | EC4M 7LS |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 51626 |
Summary
Job Ref 51626
Job Overview
The Duty Shift Manager is responsible for supporting the Security Site Manager in all aspects of the day-to-day Security operation at a very busy, high profile and prestigious contract.
They must be capable of managing and motivating a team to ensure the highest standard of service delivery, whilst striving for continuous improvement. The role also relies heavily on strong judgment, professionalism, and the confidence of the individual to manage emergency and routine situations.
Main Duties
Do you have the ability to manage and mentor a team of security professionals?
Do you have the ability to solve problems, make decisions and prioritise tasks?
Are you committed to continuous improvement for yourself and your team?
To be responsible for the day-to-day operation of Security.
Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
Support in review of Security Officers performance and development.
To assist and support in any security Incidents , i.e. thefts, missing items, complaints etc.
Provide customer / client liaison as and when required.
Ensure Assignment Instructions are adhered to at all times by the security team.
Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
Ensuring security records and logs are being kept up to date.
Ensure the security team are compliant with all relevant legislation on data protection.
What we are looking for
-Previous Security Experience
-SIA License
-Good literacy and communication skills and have excellent verbal and written English.
-Be computer and software literate.
-Reliability, self- motivation and ability to use own initiative and work without supervision.
-The ability to transfer self-motivation to staff.
-The skill, tact and diplomacy to deal with people at all levels.
-Self-confidence and an interest in self-development.
-The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
Job Overview
The Duty Shift Manager is responsible for supporting the Security Site Manager in all aspects of the day-to-day Security operation at a very busy, high profile and prestigious contract.
They must be capable of managing and motivating a team to ensure the highest standard of service delivery, whilst striving for continuous improvement. The role also relies heavily on strong judgment, professionalism, and the confidence of the individual to manage emergency and routine situations.
Main Duties
Do you have the ability to manage and mentor a team of security professionals?
Do you have the ability to solve problems, make decisions and prioritise tasks?
Are you committed to continuous improvement for yourself and your team?
To be responsible for the day-to-day operation of Security.
Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
Support in review of Security Officers performance and development.
To assist and support in any security Incidents , i.e. thefts, missing items, complaints etc.
Provide customer / client liaison as and when required.
Ensure Assignment Instructions are adhered to at all times by the security team.
Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
Ensuring security records and logs are being kept up to date.
Ensure the security team are compliant with all relevant legislation on data protection.
What we are looking for
-Previous Security Experience
-SIA License
-Good literacy and communication skills and have excellent verbal and written English.
-Be computer and software literate.
-Reliability, self- motivation and ability to use own initiative and work without supervision.
-The ability to transfer self-motivation to staff.
-The skill, tact and diplomacy to deal with people at all levels.
-Self-confidence and an interest in self-development.
-The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.