Service Manager - MONDAY to FRIDAY
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | OTE upwards of £45,400 per annum, plus company car |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | Letchworth, SG6 1BL |
| Company: | Norton Way Group Ltd |
| Job type: | Permanent |
| Job reference: | 545 |
Summary
Job Advert
Salary: OTE upwards of £45,400 per annum, plus company car
Hours: 45 hours per week – MONDAY to FRIDAY
Location: Norton Way Honda, Norton Way North, Letchworth, Herts. SG6 1BL
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth,
development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years. Over
the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a
multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success,
celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you’ll be doing:
* Oversee and lead the service team, ensuring exceptional customer service at all times
* Provide valuable support and direction, to our team of technicians, parts and service advisors
* Assist in the delivery of full aftersales service to our customers
* Maximise sales, and profitability for the department
What we need from you:
* Previous experience working as a Senior Service Advisor / Service Manager
* A clear understanding of the roles expectations
* Exceptional interpersonal skills, outstanding communication both in person and on the telephone
* Dedication and commitment to supporting team members
* A full manual driving licence
* PC literate including MS Office
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively;
in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and
supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional
leadership.
Salary: OTE upwards of £45,400 per annum, plus company car
Hours: 45 hours per week – MONDAY to FRIDAY
Location: Norton Way Honda, Norton Way North, Letchworth, Herts. SG6 1BL
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth,
development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years. Over
the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a
multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success,
celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you’ll be doing:
* Oversee and lead the service team, ensuring exceptional customer service at all times
* Provide valuable support and direction, to our team of technicians, parts and service advisors
* Assist in the delivery of full aftersales service to our customers
* Maximise sales, and profitability for the department
What we need from you:
* Previous experience working as a Senior Service Advisor / Service Manager
* A clear understanding of the roles expectations
* Exceptional interpersonal skills, outstanding communication both in person and on the telephone
* Dedication and commitment to supporting team members
* A full manual driving licence
* PC literate including MS Office
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively;
in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and
supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional
leadership.