Store Manager
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | Gloucester, Gloucestershire |
| Company: | One Beyond |
| Job type: | Permanent |
| Job reference: |
Summary
Key Responsibilities
• The recruitment, training, and development of all colleagues.
• Take accountability for shrinkage.
• Administration of Maxtime, responding to emails & other basic admin.
• Publishing Rota’s two weeks in advance & authorising holidays within adequate time.
• Ensuring you and others adhere to health and safety policies and procedures.
• Ensuring your store is H&S compliant.
• Take responsibility for reporting and chasing up any IT, H&S or maintenance issues.
• Ensuring the front and back of house is clean and tidy at all times.
• Cash and banking – completing in a timely manner whilst adhering to policies and procedures.
• Create a positive working environment for colleagues.
• Create a positive experience for all customers.
• Supporting and managing sales assistants to assist customers efficiently and politely.
• Assisting and managing sales assistants to ensure they are productive in the warehouse whilst maintaining cleanliness.
• Handling feedback, queries, and complaints from customers in a timely and professional manner.
• Policing visual merchandising and replenishment standards.
• Adhering to, and ensuring others adhere to loss prevention policies and procedures.
• Developing Assistant Managers and Supervisors and supporting their growth within OneBeyond.
• Communicating effectively with Area Manager and other areas of the business to ensure the smooth operation of your store and prevent potential issues.
• Ensure the compliance of right to work.
Behaviours
• Patience and the ability to meet deadlines under pressure.
• Excellent customer service skills and the ability to maintain a customer-focused environment.
• Ability to collaborate with different people and as part of a team.
• Communication skills, including written and verbal communication.
• Leadership skills to motivate the team of Assistant Managers, Supervisors and Sales Assistants to drive results.
• Commitment to continuous learning and the ability to adapt to changing circumstances.
• Empathy and approachability for all team members.
• Create an environment for people to thrive.
• The recruitment, training, and development of all colleagues.
• Take accountability for shrinkage.
• Administration of Maxtime, responding to emails & other basic admin.
• Publishing Rota’s two weeks in advance & authorising holidays within adequate time.
• Ensuring you and others adhere to health and safety policies and procedures.
• Ensuring your store is H&S compliant.
• Take responsibility for reporting and chasing up any IT, H&S or maintenance issues.
• Ensuring the front and back of house is clean and tidy at all times.
• Cash and banking – completing in a timely manner whilst adhering to policies and procedures.
• Create a positive working environment for colleagues.
• Create a positive experience for all customers.
• Supporting and managing sales assistants to assist customers efficiently and politely.
• Assisting and managing sales assistants to ensure they are productive in the warehouse whilst maintaining cleanliness.
• Handling feedback, queries, and complaints from customers in a timely and professional manner.
• Policing visual merchandising and replenishment standards.
• Adhering to, and ensuring others adhere to loss prevention policies and procedures.
• Developing Assistant Managers and Supervisors and supporting their growth within OneBeyond.
• Communicating effectively with Area Manager and other areas of the business to ensure the smooth operation of your store and prevent potential issues.
• Ensure the compliance of right to work.
Behaviours
• Patience and the ability to meet deadlines under pressure.
• Excellent customer service skills and the ability to maintain a customer-focused environment.
• Ability to collaborate with different people and as part of a team.
• Communication skills, including written and verbal communication.
• Leadership skills to motivate the team of Assistant Managers, Supervisors and Sales Assistants to drive results.
• Commitment to continuous learning and the ability to adapt to changing circumstances.
• Empathy and approachability for all team members.
• Create an environment for people to thrive.