Macmillan Cancer Support Worker - Paediatric
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,407 - £34,581 pa pro rata |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | Bristol, BS2 8BJ |
| Company: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6214388/387-WC-6944-HN |
Summary
A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.
Macmillan Cancer Support Worker
The Paediatric Haematology/BMT/Oncology service is looking for a full-time Macmillan Support Worker role. This innovative band 5 role provides a holistic and integrated service within the oncology, haematology and BMT service.
Working closely with a large team of Clinical Nurse Specialists, this is an exciting opportunity for a professional to expand their oncology care skills while contributing to the patient and family pathway.
Working independently and where appropriate under the guidance and supervision of a registered
practitioner:
Communication
A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with
patients, relatives, carers, and other health and social care professionals. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
• To answer triage and log incoming calls and email enquiries from patients and professionals using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and referring complex decisions to the team for assessment and review.
• Provide basic telephone advice and refer on or sign-post to other sources of support
• Coordinate and book where appropriate the necessary assessments/ investigations, clinic appointments locally or around the South West or fast track people back into the system if required
• Demonstrate the ability to recognise and respond appropriately when faced with sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate
• Communicate and signpost to appropriate needs related information
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description including the main responsibilities and person specification, please refer to the job description document attached to this vacancy.
This advert closes on Wednesday 24 Apr 2024
Macmillan Cancer Support Worker
The Paediatric Haematology/BMT/Oncology service is looking for a full-time Macmillan Support Worker role. This innovative band 5 role provides a holistic and integrated service within the oncology, haematology and BMT service.
Working closely with a large team of Clinical Nurse Specialists, this is an exciting opportunity for a professional to expand their oncology care skills while contributing to the patient and family pathway.
Working independently and where appropriate under the guidance and supervision of a registered
practitioner:
Communication
A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with
patients, relatives, carers, and other health and social care professionals. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
• To answer triage and log incoming calls and email enquiries from patients and professionals using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and referring complex decisions to the team for assessment and review.
• Provide basic telephone advice and refer on or sign-post to other sources of support
• Coordinate and book where appropriate the necessary assessments/ investigations, clinic appointments locally or around the South West or fast track people back into the system if required
• Demonstrate the ability to recognise and respond appropriately when faced with sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate
• Communicate and signpost to appropriate needs related information
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description including the main responsibilities and person specification, please refer to the job description document attached to this vacancy.
This advert closes on Wednesday 24 Apr 2024
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