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Plumbing/Mechanical - Building Maintenance Technician

Job details
Posting date: 09 April 2024
Hours: Full time
Closing date: 09 May 2024
Location: CM1 1QH
Company: Mitie
Job type: Permanent
Job reference: 50907

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Summary

Our values and behaviours

Delivering the exceptional, every day

-Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

-Our promise to our people: a place to work where you can thrive and be your best every day.

-Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

-Our culture - our core values and how we behave:
-We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

-We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

-We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

-Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

-Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Job objectives and responsibilities

-To carry out duties in compliance with Mitie Technical Facilities Management Ltd Policies and Procedures.

-To adhere to and promote Mitie's values and behaviours.

-To perform tasks in a professional manner to a suitable standard to meet both Client and Mitie expectations

-Proactively manage H&S, ensuring all company policies, processes and procedures are adhered to.

-Ensure that all Statutory and Legislative requirements are achieved/adhered to for the sites

Main duties

-Provide operational support, information and reports as requested by the Supervisor

-Escalate to the Supervisor early warning of defects

-Provide cover for other engineers when required

-Undertake routine PPM tasks in accordance with the SFG20 framework

-To complete 25% of PPM weekly and 100% in month

-To complete reactive maintenance in line with contract SLA

-Repair Leaks Remove blockages to urinals, toilets, foul & rainwater drainage systems. Repairs to all types of sanitaryware. Repairs to pipework & valves etc. Undertake small installation works.

-Undertake repairs to mechanical plant

-Undertake small electrical repairs such as lamp replacement

-Ensure breached Reactive works& quoted works are dealt with immediately.

-Complete Work Record Sheets and certification as necessary.

-All jobs to be logged and status updated via PDA with supporting comments

-To undertake escort duties of sub-contractors where required

-To issue Permit to Work as required

-To attend site meetings & training

-Procure materials and equipment to carry out works

-Ensure the clients premises are maintained to the highest standard by taking a proactive approach to repairs

-Be available to carry out necessary works outside normal hours with additional remuneration

-Ensure that all company issued equipment is kept in excellent condition (Ladders, Tools, PPE, Equipment)

-To ensure Mitie's and the client's operational procedures are adhered to at all times.

-Maintain regular contact with customers to ensure continued satisfaction, creating positive relationships, identifying potential problems early and giving the necessary management discretion and support to put them back on track

-Identification & reporting of health & safety risks. Target of reporting 1 hazard per month

-Adapting to current and new technology to support your role and service delivery

-Supporting project teams as and when required

-Assisting and supporting learning and development of new starters / apprentices as and when required

Person Specification

-Level 2/3 Diploma in Plumbing and Heating

-Water Hygiene L8 Awareness

-Ideally served a recognised trade apprenticeship / training scheme

-Sound knowledge of building services

-Ability to undertake other facets of building maintenance

Health and Safety responsibilities

-Follow Group and company policies and procedures at all times.

-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.

-Use all work equipment and personal PPE properly and in accordance with training received.

-Report any issues or training needs to your Line manager and /or your divisional incident reporting system.

Information Security

-Ensure compliance with Mitie's information security procedures in all activities.

-Proactively identify and report security risks to your manager.

-Report actual and suspected security incidents.

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

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